
Frontline Collection Specialist
1 week ago
Be part of a leading financial institution.
Collections Officer – Overlimit/Front-end & SkipsDepartment - Unit: Credit Operations/Credit Recovery
Responsibilities:
- The position is responsible for maximizing the performance in the Overlimit/Front-end & Skips Collections team by effectively meeting all call quotas and increasing the overall company's performance and profits through efficient collections strategies and programs.
- The position is also responsible for managing compliance and risk action items within approved group policies and guidelines.
- He/She is responsible for monitoring the performance of external skip tracing service providers including account endorsements.
Span of Control:
No Direct Reports
Requirements:
- Bachelor's degree holder; preferably graduate of a business course.
- At least 2 years of experience in collections, preferably from a credit card company or bank.
- At least 1 year in a supervisory/managerial role.
- Proficient in Microsoft applications: Word, Excel, and PowerPoint.
Apply Now
Submit your resume here
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