Application Support Team Lead
1 month ago
Education and Experience
We are seeking a highly skilled and experienced Application Support Team Lead to join our team at Nityo Infotech. The ideal candidate will have a Bachelor's degree in Information Technology, Computer Engineering, or a related field, and at least one year of experience in Level 2 Application Support, Incident Management, Problem, and Change Management.
Key Responsibilities
- Provide technical support and guidance to internal teams and customers
- Investigate and resolve complex technical issues
- Develop and implement process improvements
- Collaborate with cross-functional teams to ensure seamless support
Requirements
- Strong analytical and problem-solving skills
- Fast learner with ability to understand and analyze business processes
- Highly proficient in specific technology platforms and tools required by the business
- Excellent communication and customer service skills
- Fluent in English (written and oral)
What We Offer
Nityo Infotech offers a dynamic and challenging work environment, competitive compensation, and opportunities for growth and development.
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