Customer Service Representative

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Philippines Full time
Job Description

Job Title: Call Center Agent-W/W/O Exp-Quezon City-23k

Job Summary: We are seeking a highly skilled and experienced Customer Service Representative to join our team at Neksjob Philippines. As a Customer Service Representative, you will be responsible for handling customer inquiries and concerns in a professional and courteous manner.

Key Responsibilities:

  • Respond to customer inquiries and concerns via phone, email, or chat
  • Provide product information and resolve customer complaints in a timely and professional manner
  • Work closely with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer satisfaction targets and sales goals
  • Stay up-to-date with product knowledge and company policies to provide accurate and helpful information to customers

Requirements:

  • High school graduate or senior high school graduate
  • Good to excellent English communication skills
  • Ability to work in a fast-paced environment and meet sales targets
  • Ability to work independently and as part of a team
  • Basic computer skills and knowledge of customer service software

What We Offer:

  • Competitive salary
  • World-class facilities
  • Best health insurance for you and your dependents
  • Paid leaves

Why Join Us:

We are a dynamic and growing company that values our employees and provides opportunities for career growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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