Frontline Ambassador

2 days ago

San Fernando, Central Luzon, Philippines beBeeRepresentative Full time ₱20,000 - ₱25,000
Customer Service Representative

We are seeking a Customer Service Representative to join our team. In this role, you will be the primary point of contact for customers, addressing their inquiries and concerns in a timely and professional manner.

  • Responsibilities:

  • Respond to customer inquiries via phone, email, chat, and social media

  • Provide accurate and helpful information to resolve customer issues

  • Escalate complex issues to management or other teams as needed

  • Work with cross-functional teams to identify and implement process improvements

  • Maintain accurate records of customer interactions and issue resolution

  • Requirements:

  • Excellent communication and interpersonal skills

  • Ability to work in a fast-paced environment and prioritize tasks effectively

  • Familiarity with CRM software and data analysis tools

  • Demonstrated problem-solving and analytical skills

  • Bachelor's degree in Business Administration, Communications, or related field

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