Real-Time Technical Support Specialist

9 hours ago

Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱45,000 - ₱90,000
Job Description

We are seeking an experienced technical support specialist to join our team. The successful candidate will provide second-level technical support for deployed and managed services, working closely with customers to resolve complex cases.

The role involves providing engineering expertise on non-complex products and small number of sophisticated products, as well as performing customer site break/fix activities remotely or dispatching to site when required.

This is a challenging and rewarding role that requires strong troubleshooting skills, excellent communication skills, and the ability to work in a fast-paced environment.

Required Skills and Qualifications
  • 4+ years of experience in a technical support or client-facing role within the real-time market data or financial technology domain
  • Strong understanding of market data systems, data feeds, and API integrations
  • Excellent troubleshooting skills and the ability to analyze and resolve sophisticated technical issues
  • Outstanding communication skills – both written and verbal – with a customer-first attitude
Benefits

LSEG offers a hybrid working model and a range of benefits, including equal opportunities for all employees regardless of their background.

Equal Opportunity and Privacy

We are committed to encouraging a diverse, equitable, and inclusive work environment, ensuring equal opportunities for all employees. We may reasonably accommodate applicants with religious practices and beliefs, as well as mental health or physical disability needs.

  • Technical Support Specialist

    2 days ago

    Taguig, National Capital Region, Philippines beBeeTechnical Full time ₱250,000 - ₱450,000

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team. This role involves providing technical assistance to customers and employees via various communication channels.Key Responsibilities:Provide prompt and effective technical support to customers and employees through phone, email,...

  • Lead - Real Time Analyst

    2 weeks ago

    Taguig, National Capital Region, Philippines Sutherland Global Full time

    Company Description: We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive...

  • Technical Security Specialist

    4 weeks ago

    Taguig, National Capital Region, Philippines Asia People Works Full time

    Job Summary:The Technical Security Specialist is responsible for monitoring security systems, responding to alarms, and coordinating emergency responses. This role ensures the safety and security of clients, personnel, and properties by taking timely and appropriate action during security or technical alerts.Key Responsibilities:-Monitor alarm systems,...

  • Technical Support Team Lead

    2 days ago

    Taguig, National Capital Region, Philippines beBeeManager Full time ₱900,000 - ₱1,200,000

    Job DescriptionWe are seeking a skilled professional to join our team as a Technical Support Manager. In this role, you will be responsible for leading a team of Support Engineers and providing world-class support to our customer base.You will also be tasked with fostering key relationships inside the company to influence various functional groups and solve...

  • Full-Time IT Support Professional

    8 hours ago

    Taguig, National Capital Region, Philippines beBeeSupport Full time ₱250,000 - ₱450,000

    IT Support SpecialistWe are seeking a highly skilled and motivated IT Support Analyst to join our team. This is a full-time position based in Taguig City, Metro Manila.This role involves providing efficient and effective IT support, ensuring customer technology needs are met and resolved in a timely manner.Respond to and resolve incoming IT support requests...

  • Real Estate Officer

    3 weeks ago

    Taguig, National Capital Region, Philippines WHR Global Consulting Full time

    POSITION TITLE: Real Estate Officer WORK LOCATION: BGC, Taguig WORK SETUP: Hybrid (2 days on, 3 days off)BENEFITS– 15 days VL– 15 days SL (with SL conversion for unused leaves)– HMO for employee and dependent/sSALARY: – 55,000 - 65,000– Guaranteed up to 14th month pay– Annual bonus based on performance– Field work allowance (per diem and...

  • Italian Technical Support Specialist

    1 hour ago

    Taguig, National Capital Region, Philippines Nezda Global Full time

    OverviewNezda is hiring Italian Technical Support Specialist.QualificationsFluent in Italian and English.Graduate of any course.With at least 6 months service desk support experience using Italian language and in BPO setup.Knowledge in Microsoft 365 administration and troubleshooting is an advantage.ResponsibilitiesAssist customers through phone, chat,...

  • Technical Support Specialist

    2 days ago

    Taguig, National Capital Region, Philippines beBeeService Full time ₱150,000 - ₱250,000

    Technical Support Role OverviewThis position primarily involves working in a call-centre environment providing technical assistance to clients.Key Responsibilities:Provide hardware and software technical support via phone, email, on-site or remote as required.Demonstrate flexibility with work hours and shift arrangements.Analyse technical issues by...

  • Technical Support Manager

    8 hours ago

    Taguig, National Capital Region, Philippines beBeeTeamleader Full time ₱800,000 - ₱1,200,000

    Job Title: IT Helpdesk Team LeaderAs a highly skilled and experienced team leader, we are seeking an exceptional professional to join our IT Helpdesk Team.This role involves managing a team of helpdesk specialists who provide technical support to internal and external customers. The successful candidate will have excellent leadership skills, strong...

  • Technical Support Specialist for Data Operations

    5 days ago

    Taguig, National Capital Region, Philippines beBeeData Full time

    Job DescriptionWe are seeking a highly motivated Technical Support Specialist to join our Data Operations team. As a key member of the team, you will play a crucial role in ensuring seamless operations and exceptional user experiences.Your primary responsibility will be to oversee and support critical regular ETL processes from data extraction to publication...