Global People Operations Professional

7 days ago


Manila, National Capital Region, Philippines Poutrix Full time

Poutrix is a world-renowned consulting firm dedicated to making a positive impact on people's lives and the planet. As a Global People Operations & Systems Analyst, you will play a vital role in supporting our company's mission by optimizing our systems, processes, and projects.

Job Description:

This role acts as a liaison and bridge between our Global People Operations team, Tech department, and local People Services teams. Your primary responsibilities include:

  • Systems Support:
    • Partner with country people services teams to troubleshoot system issues, raise and monitor incidents to resolution in partnership with Tech and local people services.
    • Provide central support for high-volume data changes (i.e., manager updates, pay elements, absence balances, etc.).
    • Provide central support for functional technology updates (i.e., create and maintain Journeys, HCM group processing, etc.).
    • Support Peakon Data Management & Administration.
    • Support opportunities for harmonization & centralization of system processes.
    • Support opportunities to improve Oracle guided learning and self-service system support options.
  • Project Delivery:
    • Support project deliverables, documentation, and progress updates.
    • Provide follow-up and support to project stakeholders to ensure successful delivery of project requirements.
    • Inform functional requirements in partnership with project stakeholders to support global processes.
    • Support completion of project deliverables.
    • Support system or process demonstration deep dives/discovery, functional design and validation.
    • Support development of appropriate communications and training materials.
  • Process Optimization:
    • Leverage functional knowledge and research best practices to inform design & documentation of harmonized business processes.
    • Support development of end-user guidance and documentation to support the correct application of business processes.
    • Initiate changes to contribute to continuous improvement of the solution and end-user experience.
  • General:
    • Model the Arcadis Way principles.
    • Act as a visible steward of health and safety and ensure compliance with Health and Safety regulations.
    • Working hours: This role will require flexibility in working hours to lead and attend meetings with global stakeholders.
Role Accountabilities:
  • Support the overall People Function Strategy and roadmap through optimization of systems, projects, and processes.
  • Support definition, documentation, and harmonization of global business processes.
  • Ensure a seamless, suitable, and digital employee experience across key moments that matter pertaining to the people services components of the employee lifecycle.
Qualifications and Experience:

The ideal candidate should have demonstrated experience with people systems, projects, and processes, as well as exposure to supporting people-based solutions that align with business transformation across geographical entities. International experience would be an advantage.

Other Required Experience and Competencies:
  • Experience in understanding and translating the priorities of the business and integrating the People Function value proposition and strategies.
  • Experience within an international Consulting Firm, providing high-quality business improvements.
  • Knowledge of HRIS systems and People Function policies and procedures, preferably in Oracle.
  • Demonstrable experience with project support.
  • High-level communication skills, with the ability to influence and collaborate at all levels of the organization.
  • Strong analytical and problem-solving skills.
  • Experience and knowledge across all major components of People-related functions.
  • Stakeholder management and maturity to deal with senior leaders.


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