Global People Operations Professional
7 days ago
Poutrix is a world-renowned consulting firm dedicated to making a positive impact on people's lives and the planet. As a Global People Operations & Systems Analyst, you will play a vital role in supporting our company's mission by optimizing our systems, processes, and projects.
Job Description:This role acts as a liaison and bridge between our Global People Operations team, Tech department, and local People Services teams. Your primary responsibilities include:
- Systems Support:
• Partner with country people services teams to troubleshoot system issues, raise and monitor incidents to resolution in partnership with Tech and local people services.
• Provide central support for high-volume data changes (i.e., manager updates, pay elements, absence balances, etc.).
• Provide central support for functional technology updates (i.e., create and maintain Journeys, HCM group processing, etc.).
• Support Peakon Data Management & Administration.
• Support opportunities for harmonization & centralization of system processes.
• Support opportunities to improve Oracle guided learning and self-service system support options. - Project Delivery:
• Support project deliverables, documentation, and progress updates.
• Provide follow-up and support to project stakeholders to ensure successful delivery of project requirements.
• Inform functional requirements in partnership with project stakeholders to support global processes.
• Support completion of project deliverables.
• Support system or process demonstration deep dives/discovery, functional design and validation.
• Support development of appropriate communications and training materials. - Process Optimization:
• Leverage functional knowledge and research best practices to inform design & documentation of harmonized business processes.
• Support development of end-user guidance and documentation to support the correct application of business processes.
• Initiate changes to contribute to continuous improvement of the solution and end-user experience. - General:
• Model the Arcadis Way principles.
• Act as a visible steward of health and safety and ensure compliance with Health and Safety regulations.
• Working hours: This role will require flexibility in working hours to lead and attend meetings with global stakeholders.
- Support the overall People Function Strategy and roadmap through optimization of systems, projects, and processes.
- Support definition, documentation, and harmonization of global business processes.
- Ensure a seamless, suitable, and digital employee experience across key moments that matter pertaining to the people services components of the employee lifecycle.
The ideal candidate should have demonstrated experience with people systems, projects, and processes, as well as exposure to supporting people-based solutions that align with business transformation across geographical entities. International experience would be an advantage.
Other Required Experience and Competencies:- Experience in understanding and translating the priorities of the business and integrating the People Function value proposition and strategies.
- Experience within an international Consulting Firm, providing high-quality business improvements.
- Knowledge of HRIS systems and People Function policies and procedures, preferably in Oracle.
- Demonstrable experience with project support.
- High-level communication skills, with the ability to influence and collaborate at all levels of the organization.
- Strong analytical and problem-solving skills.
- Experience and knowledge across all major components of People-related functions.
- Stakeholder management and maturity to deal with senior leaders.
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