Customer Support Representative

1 day ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeCustomerSupport Full time ₱6,000 - ₱7,200
Customer Service Role

StratifyIQ is seeking a proactive and personable customer support advocate to join our customer success team. The ideal candidate will excel in relationship-building, problem-solving, and customer service.

Responsibilities
  • Engage with customers via phone, email, or text to assess needs and provide tailored support
  • Listen actively and resolve inquiries with exceptional customer service
  • Deliver conversational, natural interactions even when following a script
  • Adapt to shift requirements, including weekends and holidays
  • Operate effectively both as part of a team and independently
Qualifications
  • Outstanding interpersonal and communication skills
  • Ability to thrive in a dynamic and high-energy work environment
  • 2+ years of customer service experience (call center experience preferred)
  • High school diploma required; Bachelor's degree preferred
  • 100 Mbps or Higher Internet Speed
Benefits
  • Work From Home
  • Paid Time Off package
  • Monthly Incentive Opportunities
Key Features
  • Salary based on performance
  • Financial incentives available
  • Referrals increase interview chances

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