
Remote Virtual Assistant for Technical Support
2 days ago
This is a remote opportunity to work as a technical specialist / virtual assistant, handling client-facing tasks in a fast-paced environment. You will be working with clients who are innovators and entrepreneurs, assisting them in implementing and managing their technical and administrative workflows.
Key Responsibilities:- Technical Support: Handle technical inquiries, manage member accounts, create automations, and design landing pages.
- Campaign Management: Set up, launch, and monitor cold email campaigns using Instantly.ai.
- Automation Expertise: Build and maintain automation workflows using n8n.io and other tools.
- Lead Generation: Generate targeted lead lists using Apollo.io based on the client's Ideal Customer Profile (ICP).
- Troubleshooting: Troubleshoot deliverability issues, API errors, and automation bugs.
- Integration and Documentation: Sync leads and actions across platforms like Instantly, Apollo, n8n, and the client's CRM (e.g., HubSpot or HighLevel). Keep systems organized and documented in Notion or SOPs.
- Project Management: Ensure campaigns and workflows are launched on time and run smoothly.
- Experience: 2+ years of experience in a technical VA or marketing automation role.
- Skills: Proficiency in Go High Level, n8n, Instantly.ai, Apollo.io, Zapier, and Make.com. Experience with CRM platforms such as HubSpot or HighLevel.
- Background: Background in outbound sales, B2B environments, and managing cold email campaigns.
- Certifications: Strong understanding of marketing automations and workflow optimization.
- Soft Skills: Problem-solving mindset with a knack for debugging tools and streamlining processes. Highly organized, self-directed, and able to take initiative without constant oversight. Excellent communication skills to clearly explain tech setups and maintain process documentation.
- Competitive Compensation: Competitive pay based on track record and experience.
- Performance-Based Incentives: Top performers can exceed $20,000+ per month.
- Diverse Opportunities: Work with a variety of innovative, high-growth clients.
- Flexible Work Schedule: Flexible hours in US or European time zones.
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