Global Support Ambassador

1 week ago


Mandaluyong City, National Capital Region, Philippines J&B Services Full time
Company Overview
J&B Services is a pioneer in the gaming industry, dedicated to delivering exceptional experiences to our clients. We're committed to hiring talented individuals who share our passion for excellence and customer satisfaction.

Job Description:
As a Customer Service Representative, you'll play a vital role in our success by providing world-class support to our customers. Your responsibilities will include:
1. Responding to customer inquiries via various channels (phone, email, chat) in a professional and timely manner.
2. Providing accurate information about our products, services, or company policies, demonstrating your knowledge and expertise.
3. Handling customer complaints with patience and empathy, resolving issues efficiently while maintaining a positive tone.
4. Processing orders, returns, refunds, and exchanges as required, keeping accurate records of all interactions.

Benefits:
We offer a competitive compensation package, opportunities for career growth, and a dynamic work environment that fosters collaboration and innovation.

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