Dedicated Customer Service Professional Wanted

7 days ago

Tanauan, Calabarzon, Philippines beBeeCustomerService Full time ₱500,000 - ₱1,000,000

About the Role:

We're seeking enthusiastic customer service professionals to support a range of inbound and outbound initiatives for a diverse portfolio of well-known clients. In this role, you'll handle incoming inquiries, proactively reach out to existing customers, and promote new products and services all while delivering exceptional service.

This is a fantastic opportunity to contribute to high-impact projects with some of the world's most iconic brands. If you're a natural problem solver who thrives on creating memorable customer experiences, we'd love to hear from you.

As a Remote Call Center Representative, you'll be responsible for handling customer calls in a professional and efficient manner. You'll also be required to resolve customer issues on the first call through effective problem-solving, research information across systems to support customer needs, accurately document interactions and process claims, guide customers through options to find the best solutions, follow scripts, policies, and procedures while using available resources, protect customer privacy and handle sensitive information appropriately, escalate complex issues to the appropriate team members, stay current with training, updates, and program knowledge, maintain consistent attendance and adhere to scheduling requirements.

Key Responsibilities:

  • Handle inbound and outbound calls professionally and efficiently.
  • Resolve customer issues on the first call through effective problem-solving.
  • Research and retrieve information across systems to support customer needs.
  • Accurately document interactions and process claims.
  • Guide customers through options to find the best solutions.
  • Follow scripts, policies, and procedures while using available resources.
  • Protect customer privacy and handle sensitive information appropriately.
  • Escalate complex issues to the appropriate team members.
  • Stay current with training, updates, and program knowledge.
  • Maintain consistent attendance and adhere to scheduling requirements.

Qualifications:

All positive, and driven applicants are encouraged to apply. The ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Required Skills and Qualifications:

  • Must be 18 years or older.
  • High school diploma or equivalent.
  • Previous call center experience.
  • Work from home experience.
  • Strong command of the English language.
  • Typing speed of 20+ WPM.
  • High speed internet connection.
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Familiarity with Windows operating systems.
  • Skilled in troubleshooting and follow-up.
  • Able to multitask and self-manage effectively.
  • Excellent interpersonal skills.

Benefits:

We offer compensation and benefits packages that are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect:

  • HMO Coverage plus a dependent.
  • Dental Coverage.
  • In-house dental assistance worth ₱5,000.
  • Career growth and learning.
  • Allowances for rice, clothing, laundry and meals.
  • Performance and loyalty bonuses.
  • Employee shuttle services.
  • Company retreats and off-site events.

Others:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy working in a professional office environment where they can use their skills to make a difference. We provide opportunities for growth and promotion, as well as a safe and healthy work environment.

],

  • Customer Service Professional

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeCustomer Full time $30,000 - $50,000

    Customer Service ProfessionalWe are seeking highly organized and dedicated professionals to join our organization. These individuals will be responsible for servicing businesses worldwide by handling customer inquiries and concerns in a prompt and effective manner.Key Responsibilities:Handle both incoming and outgoing calls, addressing customer concerns with...

  • Customer Service Professional

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeCustomerService Full time $20,000 - $40,000

    Customer Service RepresentativeWe are seeking a professional and customer-focused individual to join our team as a Customer Service Representative.This role requires effective communication skills, both verbal and written, to provide exceptional customer service through in-bound calls.The ideal candidate will possess strong problem-solving skills, the...

  • Exceptional Customer Service Professional Wanted

    6 days ago

    Tanauan, Calabarzon, Philippines beBeeCustomer Full time $10,800

    We are seeking a talented Customer Service Representative to join our team. In this role, you will be responsible for handling phone calls, live chats, and emails in a fast-paced environment.About the Role:This is an exciting opportunity to work with a leading company providing Non-Emergency Medical Transportation (NEMT) services.You will be part of a strong...

  • Dedicated Administrative Professional

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeAdministrative Full time ₱2,500 - ₱4,000

    As a dedicated administrative professional, you will support fast-growing startups with diverse tasks in a fully remote position.Key ResponsibilitiesDraft effective business communications and handle email correspondence professionally.Facilitate video conferences and interact with clients and customers professionally.Schedule meetings and events while...

  • Dedicated Customer Experience Agent

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeCustomerExperience Full time ₱50,000 - ₱100,000

    Job Title:Dedicated Customer Experience AgentAbout the Role:We are seeking a highly motivated and enthusiastic customer experience agent to join our team. As a customer experience agent, you will be responsible for delivering exceptional service to our clients through inbound and outbound calls.Your primary focus will be on handling customer inquiries,...

  • Customer Service Representative

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeCustomer Full time ₱60,000 - ₱100,000

    Our company is seeking a customer-focused professional to join our team in a dynamic and fast-paced environment.We are looking for an enthusiastic representative to support our inbound and outbound customer service initiatives. In this role, you will handle incoming inquiries, proactively reach out to existing customers, and promote new products and services...

  • Dedicated Leader: Oversee Customer Support Team

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeLeadership Full time $100,000 - $150,000

    About the PositionStarburst is looking for a customer-obsessed leader to oversee a team of dedicated and knowledgeable professionals.The ideal candidate will have a background in distributed systems, Hadoop, cloud technologies, security, DBMSs, and navigating complex codebases.Lead a team of 10-12 Support EngineersMonitor and oversee Support quality and SLA...

  • Customer Support Professional

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeService Full time ₱800,000 - ₱1,000,000

    Customer Service SpecialistWe're seeking dedicated professionals to support our inbound and outbound customer service initiatives. This role involves handling a range of interactions, from simple inquiries to complex issues.About the RoleDeliver exceptional customer experiences through effective communication and problem-solving skills.Foster strong...

  • Customer Service Professional

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeCustomer Full time ₱7,800 - ₱10,800

    Job OverviewWe are seeking a highly motivated and detail-oriented Customer Service Professional to support clients' customer service initiatives.This role offers the opportunity to contribute to impactful projects with world-class brands.Key Responsibilities:Providing exceptional customer service through various communication channels.Resolving customer...

  • Dedicated Customer Advocate

    7 days ago

    Tanauan, Calabarzon, Philippines beBeeCustomerService Full time ₱29,000 - ₱43,000

    Customer Service Representative Job DescriptionWe are seeking a skilled professional to deliver exceptional customer service and support to our clients. As a key member of our team, you will be responsible for providing excellent written and verbal communication skills to resolve customer inquiries and issues.Key Responsibilities:Resolve customer complaints...