Support Professional

2 days ago

Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱150,000 - ₱250,000

Job Summary

The Customer Support Associate I role requires delivering exceptional customer service and support to clients through various communication channels.

This position involves interacting with customers via phone, email, or chat to address their inquiries, resolve issues, and provide solutions that meet client requirements.

Key Responsibilities

• Provide timely and effective responses to customer inquiries, ensuring a high level of satisfaction and loyalty.

• Clarify customer needs and concerns, using active listening skills and empathy to build rapport and trust.

• Maintain accurate and up-to-date knowledge of client products and services, staying informed about new developments and offerings.

• Participate in continuous learning and improvement initiatives to enhance customer service skills and stay abreast of industry trends.

• Collaborate with internal teams to ensure seamless communication and coordination, resulting in improved customer experiences.

Requirements

• High school diploma or equivalent required; relevant work experience preferred.

• Excellent communication and interpersonal skills, with the ability to adapt to diverse customer needs and situations.

• Strong computer navigation skills and proficiency in Microsoft Office applications.

• Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.

• Demonstrated patience and professionalism when dealing with challenging customer interactions.

• Willingness to learn and grow, with a commitment to ongoing development and self-improvement.

Career Framework Role

Has program required basic skill set to perform routine tasks within simple processes but lacking program/product specific knowledge. Works with close supervision and clearly defined procedures. Starting to demonstrate familiarity with client terminology, operating standards and procedures. Starter without sustained metric performance levels.

  • Support Professional

    1 week ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time

    Job Title: Support Professional Are you passionate about delivering exceptional customer experiences? Do you possess excellent communication skills and a positive attitude?We're seeking a highly motivated individual to join our team as a Support Professional.### Key Responsibilities: Respond to customer inquiries and provide suitable solutions or...

  • Support Professional

    5 days ago

    Pasig, National Capital Region, Philippines beBeeProblemSolving Full time ₱6,000 - ₱7,200

    As a Senior Associate Virtual Concierge, you will play a pivotal role in supporting our organization's services, encompassing Advisory, Assurance, Tax, and Business Services. Your primary focus will be on delivering exceptional results through quality and innovation.Key Responsibilities:You will manage and refine schedules to ensure seamless operations.You...

  • Senior Support Professional

    1 week ago

    Pasig, National Capital Region, Philippines beBeeExecutive Full time

    Senior Support ProfessionalWe seek a highly skilled and organized Senior Support Professional to provide expert-level support to senior executives within the business process outsourcing industry. The ideal candidate will possess exceptional time management skills, strong analytical abilities, and excellent written communication.Key ResponsibilitiesManage...

  • Executive Support Professionals

    2 days ago

    Pasig, National Capital Region, Philippines beBeeSupport Full time ₱150,000 - ₱250,000

    Administrative support specialists play a vital role in ensuring the smooth operation of business activities. Their professional and organized approach enables companies to execute tasks efficiently.About Administrative SupportThe RoleAdministrative support professionals perform a variety of clerical and administrative duties, supporting managers and...

  • Finance Support Professional

    6 days ago

    Pasig, National Capital Region, Philippines beBeeAccounting Full time ₱900,000 - ₱1,200,000

    Job RoleWe are seeking a highly motivated and detail-oriented professional to join our team as a Accounting Associate. In this role, you will be responsible for providing administrative support to enable smooth operations within the organisation.You will work closely with various stakeholders to manage schedules, coordinate meetings, and handle confidential...

  • Technical Support Professional

    4 hours ago

    Pasig, National Capital Region, Philippines beBeeProfessional Full time $40,000 - $60,000

    Job TitleTechnical Support ProfessionalWe are seeking a highly skilled and detail-oriented Technical Support Professional to join our team. This individual will be responsible for providing exceptional customer support, troubleshooting technical issues, and delivering effective communication to ensure an outstanding client experience.Key...

  • Digital Support Professional

    2 days ago

    Pasig, National Capital Region, Philippines beBeeCustomerService Full time ₱150,000 - ₱250,000

    Customer Service Representative - Digital SupportJob Title: Customer Service Representative - Digital SupportThe primary function of this role is to deliver exceptional customer service by interacting with customers via phone, email, or chat.Respond promptly and professionally to customer inquiries, resolving issues in a timely manner.Use active listening...

  • Administrative Support Professional

    2 days ago

    Pasig, National Capital Region, Philippines beBeeAdministrative Full time ₱800,000 - ₱1,200,000

    Job Title:Executive Assistant Job Description:The Executive Assistant provides administrative support to senior management in managing daily operations and ensuring the smooth running of the office. The role assists in other areas of functional and technical projects, programs, and activities to enable the organization to achieve its goals and objectives for...

  • Office Support Professional

    1 week ago

    Pasig, National Capital Region, Philippines beBeeAdministrative Full time

    Key Responsibilities:The Admin Assistant will provide administrative support to aid the management and tenants by handling office tasks and offering polite and professional assistance via phone, mail, and email.Desirable Skills and Qualifications:A degree in business administration or a related fieldPrior administrative experience is advantageous but not...

  • Operations Support Professional

    3 days ago

    Pasig, National Capital Region, Philippines beBeeAmazon Full time ₱300,000 - ₱600,000

    Job Title: Amazon Operations Support SpecialistAbout the RoleWe are seeking a skilled and proactive professional to join our team as an Amazon Operations Support Specialist. In this role, you will be responsible for ensuring account health activities and ticket resolutions for a portfolio of clients in direct partnership with our operations team.Key...