Data Entry

20 hours ago

Cabuyao, Calabarzon, Philippines beBeeDataEntry Full time ₱120,000 - ₱240,000
Job Title: Customer Service & Data Entry SpecialistLocation: Remote Work OpportunityJob Overview:

We are seeking a highly skilled and detail-oriented Customer Service & Data Entry Specialist to join our team. As a key member of our remote workforce, you will be responsible for managing Walmart orders, processing data accurately, and providing exceptional customer support.

Key Responsibilities:
  • Order Processing: Enter, update, and verify orders with high accuracy, ensuring seamless order fulfillment.
  • Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone, building strong relationships with customers.
  • Inventory Management: Maintain accurate inventory levels, synchronize data across platforms, and optimize workflows to minimize errors.
  • Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions efficiently, ensuring customer satisfaction.
  • Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into the system, generating reports to analyze sales performance.
  • Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries, resolving any issues that may arise.
  • Account Monitoring: Track account performance, report discrepancies, and optimize workflows to maximize productivity.
Required Skills & Qualifications:

Experience in e-commerce order processing, preferably with Walmart Seller Central or similar platforms.

Strong proficiency in data entry with high accuracy and attention to detail, utilizing Microsoft Office, Excel, and Google Sheets for tracking sales and reports.

Excellent customer service skills with experience in chat, email, and phone support, possessing strong written and verbal communication skills.

Familiarity with inventory management and order tracking systems, as well as knowledge of e-commerce platforms like Amazon, eBay, and Shopify (a plus).

Preferred Qualifications:
  • Prior work with Walmart Seller Account or similar platforms, preferably with experience in Avaya, Salesforce, Citrix, or OA Genius tools.
  • Background in inventory management for online stores, with a focus on optimizing workflows and minimizing errors.

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