Customer Solutions Specialist
4 days ago
LCG Group of Companies is committed to delivering exceptional client solutions.
We are seeking a skilled Customer Solutions Representative to join our team. As a key member, you will be responsible for providing world-class service excellence to clients by offering consistent customer solutions experience.
Key Responsibilities:
- Attend to both inbound & outbound telephone calls in accordance with the standard operating procedures.
- Process after sales transactions and documentations which include inquiries and requests for heavy equipment maintenance, repairs, troubleshooting, and parts requisitions.
- Identify sales opportunities to further enhance client relationships.
Requirements:
- A strong background in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a team environment.
Benefits:
- Ongoing training and development opportunities.
- A competitive compensation package.
- A dynamic and supportive work environment.
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