IT Support Specialist
2 days ago
Drake International Phils. is seeking a highly skilled IT Support Specialist to join our team. The ideal candidate will have a strong background in information technology and experience in using JIRA ticketing system, Zendesk, and Five9.
Responsibilities:
- Provide technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software.
- Troubleshoot all computer hardware and software issues, network and telephony issues.
- Manage user accounts with Active Directory. Create and maintain user mailboxes and other user software accounts.
Requirements:
- Bachelor's Degree in Information Technology or equivalent experience.
- Familiarity with JIRA ticketing system, Zendesk, and Five9.
- Experience in using Microsoft 365 products.
What We Offer:
Drake International Phils. offers a competitive salary and benefits package to the successful candidate.
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