Senior Salesforce Quality Assurance Manager

7 days ago

Tanauan, Calabarzon, Philippines beBeeQuality Full time ₱60,000 - ₱84,000

As a Senior Salesforce Quality Assurance Manager, you will lead the overall testing strategy and quality assurance efforts across projects. You are responsible for team leadership, including assigning tasks and fostering collaboration among QA members. You oversee the implementation of testing processes, aligning testing goals with project objectives, and ensuring adherence to timelines.

Key Responsibilities:
  • Review requirements and collaborate with Delivery Leads to contribute to User Story Acceptance Criteria, ensuring clear and testable project expectations.
  • Estimate, prioritize, plan, and coordinate testing activities to efficiently meet project deadlines and quality goals.
  • Identify, record, document, and track bugs, effectively communicating and working with the development team to ensure timely resolution.
  • Design, develop, and execute test scripts to enhance testing efficiency and coverage for both new and existing features.
  • Continuously track and improve quality assurance metrics, such as defect densities and open defect counts, to ensure the highest level of software quality.
  • Apply testing processes for new and existing products, tailoring them to meet specific client needs and project requirements.
  • Perform thorough exploratory, functional, and regression testing to ensure the reliability, usability, and performance of software applications.
  • Collaborate with developers and other team members to identify and address potential quality issues early in the development process.
Requirements:
  • 5+ years of experience leading testing and quality assurance activities and a team.
  • Experience in developing test plans and writing test cases.
  • Excellent organizational, verbal, and written communication skills.
  • Tenacious, detail-oriented, and self-motivated.
  • Experience using JIRA or similar tools for defect tracking and management.
  • Experience with automation testing tools is an advantage.
Preferred Qualifications:
  • Experience in Salesforce implementation or any other CRM implementation.
  • Experience with Agile / Scrum development practices.

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