Sales Training Specialist

2 weeks ago


STO TOMAS, Philippines CoCo Fresh Tea & Juice managed by TFI Group of Companies Full time
Job Description:

The Sales Training Specialist will be responsible for designing and implementing programs to enhance the skills of our sales team members. This includes conducting training sessions, learning all store operations, evaluating existing training materials, and collaborating with management staff.

Responsibilities:
• Conduct training sessions to engage employees and improve their skills
• Design relevant and effective training programs for new team members
• Evaluate existing training materials and make necessary changes
• Collaborate with management staff to get feedback on customer and staff complaints
• Act as a consultant to team members for challenges they face on the job
• Assign a buddy to new team members to ensure proper implementation of store operations
• Observe how team members and cashiers interact with clients to identify areas of improvement
• Organize role-playing activities to simulate difficult client cases
• Advise salespeople on how to upsell products and services
• Apply various sales training techniques (e.g. gamification, case studies and group activities)

Requirements:
• Estimated salary: $50,000 - $70,000 per year
• Strong communication and interpersonal skills
• Ability to design and implement effective training programs
• Experience in sales or a related field
• Knowledge of company policies and procedures
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