IT Infrastructure Manager

7 days ago


Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time
Company Overview

At BEST CAREERS AND OPPORTUNITIES, we strive to provide exceptional service to our clients. Our team of professionals is dedicated to ensuring that all technical issues are resolved efficiently and effectively.

Job Description

We are seeking a highly skilled IT Infrastructure Manager to join our team. The successful candidate will be responsible for managing and maintaining our clients' software, hardware, and network systems.

Key Responsibilities:
  • Ensure timely response to all client requests
  • Maintain quality parameters in service requests solutioning
  • Act as a custodian of clients' networks, servers, systems, storage, platforms, and infrastructure
  • Perform root cause analysis of tickets raised and create action plans to resolve problems
  • Provide acceptance and immediate resolution to high-priority tickets
  • Install and configure software and hardware requirements based on service requests
Required Skills and Qualifications

The ideal candidate will possess excellent problem-solving skills, execution excellence, and a passion for results. Additionally, they should have strong collaborative working skills and be able to work effectively in a team environment.

Candidates must have a solid understanding of Wipro systems, including interrelatedness, interdependencies, and boundaries. They should also have expert-level knowledge of various devices and networks.

Benefits

We offer a competitive salary range of $45,000 - $65,000 per year, depending on experience. We also provide a comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.



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