IT Infrastructure Management Specialist

3 weeks ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time
Job Title: IT Infrastructure Management Specialist

Nityo Infotech is seeking an experienced IT Support Team Lead to join our team.

About the Job

We are looking for a highly skilled and motivated individual to lead our IT support team. The successful candidate will be responsible for managing the day-to-day operations of the team, ensuring that all technical issues are resolved in a timely and efficient manner.

Key Responsibilities
  • Manage and oversee the IT support team to ensure seamless delivery of services
  • Collaborate with cross-functional teams to resolve complex technical issues
  • Develop and implement effective processes to improve service quality and efficiency
  • Mentor and train team members to enhance their skills and knowledge
Requirements

To be successful in this role, you will need:

  • A Bachelor's or College degree in Information Technology, Computer Engineering, or a related field
  • At least one year of experience in Level 2 Application Support, Incident Management, Problem and Change Management
  • Strong analytical and problem-solving skills
  • Familiarity with business domain processes and technology platforms
  • Excellent communication and customer service skills
What We Offer

Nityo Infotech offers a competitive salary of $80,000 per annum, plus additional benefits such as health insurance, retirement plan, and paid time off.

About Us

Nityo Infotech is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.



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