IT Infrastructure Management Specialist
3 weeks ago
Nityo Infotech is seeking an experienced IT Support Team Lead to join our team.
About the JobWe are looking for a highly skilled and motivated individual to lead our IT support team. The successful candidate will be responsible for managing the day-to-day operations of the team, ensuring that all technical issues are resolved in a timely and efficient manner.
Key Responsibilities- Manage and oversee the IT support team to ensure seamless delivery of services
- Collaborate with cross-functional teams to resolve complex technical issues
- Develop and implement effective processes to improve service quality and efficiency
- Mentor and train team members to enhance their skills and knowledge
To be successful in this role, you will need:
- A Bachelor's or College degree in Information Technology, Computer Engineering, or a related field
- At least one year of experience in Level 2 Application Support, Incident Management, Problem and Change Management
- Strong analytical and problem-solving skills
- Familiarity with business domain processes and technology platforms
- Excellent communication and customer service skills
Nityo Infotech offers a competitive salary of $80,000 per annum, plus additional benefits such as health insurance, retirement plan, and paid time off.
About UsNityo Infotech is a leading provider of IT solutions and services. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.
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