Cryptocurrency Support Specialist

2 weeks ago

Porac, Philippines beBeeCustomerSupport Full time $40,000 - $60,000
Role Overview

We are seeking a highly motivated and customer-centric professional to provide exceptional support via chats and emails, build positive relationships with customers, and meet team KPIs.

This is an exciting opportunity for someone who is passionate about the world of tech and wants to unlock their potential by mastering new skills and achieving challenging goals.

Key Responsibilities:
  • Provide timely and effective customer support via live chats and emails
  • Build strong relationships with customers to drive long-term satisfaction
  • Meet and exceed team performance targets
  • Stay up-to-date with cutting-edge technology and industry trends
Requirements:
  • Native English language proficiency (B2 level)
  • At least 6 months of experience in a customer support role
  • Personal or professional experience in trading/investments/blockchain
  • Experience providing support via live chats
  • Strong analytical and research skills
  • Positive and responsible attitude
Bonus Points:
  • Experience in technical support
About the Opportunity

This is a unique chance to work in a multicultural and multilingual environment, where you can apply your skills and knowledge to deliver outstanding results.

Our company offers flexible working hours, opportunities to work fully remotely, inclusive international environment, good bonuses for referring friends, paid intensive training and probation, work-life balance, and responsive management interested in your growth and long-lasting cooperation.

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