Relationship Building Specialist

1 week ago


Manila, National Capital Region, Philippines WHG Customer Services Philippines, Inc. Full time

We're searching for an ambitious and skilled Outbound Sales Professional to bolster our dedicated team. As an Outbound Customer Success Representative, you'll bridge the gap between our top-notch products and services, educating customers about their extensive capabilities, and developing a deeper connection with each client.

Your Key Objectives
  1. Closing Gaps:
    Develop a profound comprehension of our extensive array of products and services. By leveraging this knowledge, provide customers with detailed insights into their features, applications, and overall value proposition.
  2. Unlocking Value:
    Empathetically engage with clients, addressing their specific pain points and customising your communication approach to resonate deeply with each unique situation.
  3. Delivery Excellence:
    Not only guarantee seamless resolution of customer inquiries but also continually improve processes, remove inefficiencies, and elevate overall quality standards.
  4. Results-Driven Performance:
    Incorporate systematic tracking and analysis of core metrics to evaluate effectiveness and implement adjustments aimed at enhancing productivity and achieving higher-quality outcomes.
Ideal Profile
  • An existing background in sales, customer service, or telemarketing would be a significant advantage.
  • Ongoing professional development, staying informed about current market trends, competitor landscapes, and innovative techniques.
  • An innate talent for effective communication, bringing clarity, empathy, and confidence to every interaction.
  • Adaptable, energetic, and results-driven, thriving in fast-paced environments with many demands and pressures.


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