Senior Technical Service Representative

2 days ago


Davao City, Davao, Philippines beBeeTechnical Full time ₱7,200 - ₱8,400
Job Opportunity

We are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical assistance in a dynamic environment.

  • Deliver excellent support via phone, email, or chat, ensuring prompt resolutions and high customer satisfaction.
  • Conduct live product demonstrations, showcasing features and functionality, and provide training as needed.
  • Utilize CRM systems to manage interactions and maintain accurate records.
  • Build strong relationships with clients, offering tailored solutions and ongoing support.
  • Maintain clear and concise documentation of interactions and resolutions.

Required Skills and Qualifications:

  • Proven experience in technical support, customer service, or a related field.
  • Excellent verbal communication skills, including phone etiquette.
  • Ability to multitask, prioritize effectively, and work in a fast-paced environment.
  • Experience with CRM systems, support ticketing tools, and other relevant software.
  • Self-motivated, proactive, and adaptable in a remote work setting.

Position Details:

  • Shared resource supporting up to 4 clients.
  • Remote role requiring a professional work setup and a stable internet connection (100mbps download & upload speed).


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