Customer Service Representative

1 day ago

Davao City, Davao, Philippines FTO Full time ₱50,000 - ₱100,000 per year
Customer Service Representatives are responsible for managing various customer issues depending on account assignment; transactions can be related to billing and collections support, client inquiries, product support or inbound interactions.

Knowledge, Skills & Abilities Required
  • Proven people skills

Excellent communicator, both oral and written (Senior EP)
  • Strong problem solving and communication skills
  • Strong analytical skills to investigate and resolve customer support tickets
  • Able to multi-task efficiently under time pressure
  • Previous experience in managing customer focused accounts
  • Proven experience in managing a service and support focused team culture
  • 6 months - 1 Year plus customer service experience

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