Healthcare Application Specialist

2 days ago

Manila, National Capital Region, Philippines beBeeApplication Full time ₱800,000 - ₱1,200,000
Job Summary

We are seeking a detail-oriented and analytical Applications Analyst to provide frontline support for clinical and business applications.

Key Responsibilities
  • Achieve necessary certifications and follow learning paths to ensure ongoing growth and development.
  • Respond to application support requests and incidents within defined Service Level Agreements, ensuring excellent customer service and communication.
  • Manage application and team documentation, ensuring accuracy, completeness, and relevancy.
  • Establish and maintain relationships with software vendors to ensure high-level support and collaboration.
  • Assist in planning and executing application upgrades and security patches to ensure seamless system integration.
  • Participate in smaller analyst-led projects, learning basic project management tasks such as scheduling meetings and taking meeting minutes.
  • Learn clinically integrated hospital and physician office workflows to understand the entire application lifecycle.
  • Comply with all written policies and procedures to ensure adherence to industry standards.
  • Learn and leverage existing details of application documentation to provide effective and informed application support.
Requirements

The ideal candidate will possess:

  • A Bachelor's degree in Information Technology, Engineering, Healthcare Informatics, Computer Sciences, or a related field.
  • 3+ years' experience in healthcare IT or equivalent IT application analyst position with degree requirement.
  • Strong analytical thinking and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Ability to work collaboratively in a team-oriented environment.
Benefits

This role offers the opportunity to grow and develop your skills in a dynamic and supportive environment. You will be working with a talented team to deliver high-quality solutions and services.

Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive environment where everyone feels valued and supported.

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