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Clinical Care Advocate

1 week ago

Quezon City, National Capital Region, Philippines Jocsoncollege Full time

We are excited to offer the opportunity for a Clinical Care Advocate to join our team at Jocson College. As a Clinical Care Advocate, you will be responsible for providing exceptional customer service and support to our clients.

About the Position

This is a full-time position that requires a strong passion for providing excellent customer service. The successful candidate will possess a Bachelor's/College Degree in a relevant field and have prior experience in a BPO/Call Center environment.

Key Responsibilities
  • Provide customer service and support through various channels (phone, email, chat)
  • Respond to customer complaints and resolve issues in a timely and professional manner
  • Collaborate with internal stakeholders to achieve business objectives
  • Continuously improve processes and procedures to enhance customer experience
What We Offer
  • A competitive salary package
  • A comprehensive benefits program
  • Opportunities for career growth and development