Customer Service Representative for Healthcare Account

1 day ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Talent Outsourcing Channel Solutions. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to existing clients in a fast-paced healthcare account environment.

Key Responsibilities:

  • Provide timely and effective customer support through various channels
  • Update client databases with accurate information as necessary
  • Promote additional products and services to existing clients
  • Foster strong relationships with clients to ensure long-term satisfaction

Requirements

  • High school diploma or equivalent; additional education or training in customer service is preferred
  • Flexibility to work in rotating shifts, including evenings, weekends, and holidays
  • Able to work on-site

Benefits

  • Competitive salary with high incentives
  • Paid training program to enhance skills and knowledge
  • Comprehensive HMO benefits package
  • Government-mandated benefits
  • Paid leaves and other perks


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