Insurance Administration Coordinator
6 days ago
Digitek Outsourcing is a rapidly growing general insurance brokerage specializing in various industries, including Motor Trades & Dealerships, Technology Risks, Transport, Construction, and Hospitality. As an Insurance Broking Administrator, you will assist with all new business enquiries, from SME business package opportunities to complex Liability & Industrial Special Risk (ISR) programs.
Key Responsibilities:
- Assist in marketing new business enquiries, from SME business packages to complex ISR & Liability risks.
- Support the owner in obtaining competitive quotes and structuring tailored insurance solutions.
- Manage administrative tasks related to new business submissions, endorsements, and policy processing.
- Communicate with underwriters and insurers to ensure smooth placement of coverage.
- Maintain accurate records and documentation across multiple platforms.
- Utilise various software tools to manage workflow and streamline administrative processes.
1. Insurance Broking Administration Experience – Minimum of 3+ years in an administrative role within an Australian insurance brokerage.
2. Software Proficiency: Must be highly familiar with WinBEAT, Officetech, Microsoft Suite (Teams, Word, Excel, Outlook, etc.), PDF Editing & Management, and Various Other Computer-Based Software & CRMs.
3. Strong Attention to Detail – Ensure accuracy in policy documentation and client records.
4. Excellent Communication Skills – Ability to liaise professionally with brokers, clients, and insurers.
5. Ability to Work Autonomously – Must be proactive and capable of handling tasks without constant supervision.
6. Complex Insurance Knowledge (Highly Valued) – Experience with ISR, complex liability risks, and mid-market insurance placements is a strong advantage.
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