Data Entry Expert

2 days ago

Bacoor, Calabarzon, Philippines beBeeCustomer Full time $214,000 - $231,000

Looking for a dynamic and motivated individual to join our team as a Customer Service & Data Entry Specialist. As a key player in our e-commerce operations, you will be responsible for delivering exceptional customer experiences, processing orders with precision, and maintaining accurate data entry.

Key Responsibilities:
  • Diligently respond to customer inquiries, resolve order issues, process refunds, and provide excellent support via chat, email, and phone
  • Meticulously enter, update, and verify orders within the allotted timeframe to ensure timely fulfillment
  • Ensure stock accuracy by updating inventory levels and synchronizing data across platforms
  • Efficiently process return requests, coordinate replacements, and handle refund transactions
  • Accurately enter order details, customer information, and financial transactions into Seller Account
  • Communicate effectively with suppliers and logistics partners to guarantee timely deliveries
  • Monitor account performance, report discrepancies, and optimize workflows to drive growth
  • Provide supplementary support on Amazon, eBay, Shopify, and other e-commerce platforms
Required Skills and Qualifications:
  • Minimum 2-3 years of experience in Seller Central or e-commerce order processing
  • Bachelor's degree in Business, Marketing, or a related field (desired but not mandatory)
  • Exceptional proficiency in data entry with high accuracy and attention to detail
  • Excellent customer service skills with experience in chat, email, and phone support
  • Knowledge of inventory management and order tracking systems
  • Familiarity with e-commerce platforms like Amazon, eBay, and Shopify
  • Proficiency in Microsoft Office, Excel, and Google Sheets for tracking sales and reports
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Strong written and verbal communication skills in English
  • Problem-solving mindset to handle complaints and order discrepancies

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