Medical Customer Service Representative
1 week ago
We are seeking a dedicated and experienced Medical Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to patients and healthcare providers.
Key Responsibilities:- Answer patient inquiries, resolve scheduling conflicts, and reschedule appointments in a timely and efficient manner.
- Provide patients with clear and concise appointment prep instructions and necessary documents.
- Verify insurance, pre-authorizations, and patient eligibility to ensure smooth care delivery.
- Collaborate with radiology technologists and healthcare providers to guarantee effective care delivery.
- Maintain patient confidentiality at all times, adhering to HIPAA and company policies.
- Manage high-volume calls with professionalism and empathy, providing top-notch customer service.
- Minimum 1 year of experience in a healthcare scheduling account.
- Familiarity with Exa RIS (Konica) or other Radiology Information Systems (RIS) is a significant advantage.
- Strong organizational skills and attention to detail are essential for success in this role.
- Excellent verbal and written communication skills are required to interact effectively with patients, colleagues, and healthcare providers.
- Ability to multitask in a fast-paced environment is crucial for meeting the demands of this position.
- Proficiency in scheduling software and Microsoft Office Suite is necessary for completing tasks efficiently.
- Knowledge of medical terminology and radiology procedures is an asset for this role.
- High school diploma or equivalent is required; Associate's degree in healthcare administration is a plus.
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Customer Service Representative
6 days ago
Quezon City, National Capital Region, Philippines Stemz Healthcare Full timeAs a Customer Service Representative (Medical) at Stemz Healthcare, you will be responsible for providing top-notch support to patients and clients. This includes addressing their inquiries, resolving issues, and ensuring that they receive the best possible care.Key ResponsibilitiesPatient Assistance & Call Handling: Assist patients over the phone, providing...
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Medical Representative
4 weeks ago
Mandaluyong City, National Capital Region, Philippines Aljeron Medical Full timeMedical Representative (Medical Equipment)This is a full-time on-site role for a Medical Device Sales Representative at Aljeron Medical located in Mandaluyong. The Sales Representative will be responsible for promoting and selling medical devices, with a focus on Urology, OB-GYN, and general surgical equipment. Daily tasks include engaging with clients,...
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Sales Representative for Medical Devices
7 days ago
Mandaluyong City, National Capital Region, Philippines Aljeron Medical Full timeAbout the JobThis Full-Time Medical Device Sales Representative role is an excellent opportunity to work with a leading medical device company in Metro Manila. The ideal candidate will have a strong background in sales and marketing, with a passion for the medical industry.The Sales Representative will be responsible for promoting and selling medical...
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Medical Sales Representative
1 week ago
Quezon City, National Capital Region, Philippines RBGM Medical Express Sales, Inc. Full timeField-based | Full-Time | With Medical Sales ExperienceMultiple openings available in key locations across the PhilippinesWe are looking for Professional Sales Representatives to join our growing team This role is crucial in covering assigned sales areas, conducting product presentations and demos, and building strong relationships with doctors, hospitals,...
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Medical Services Representative
3 days ago
Quezon City, National Capital Region, Philippines Sapient Global Career Full timeSapient Global Career is expanding its team and looking for a skilled Medical Services Representative to join us. If you're passionate about making a difference in the healthcare field, we want to hear from you!About the JobAs a Medical Services Representative, you'll be responsible for providing exceptional customer service to patients and their families....
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Medical Support Representative
2 weeks ago
Quezon City, National Capital Region, Philippines Neksjob Philippines Full timeWe're seeking a dedicated Medical Support Representative to join our team at Neksjob Philippines. As a Medical Support Representative, you'll be responsible for providing exceptional customer service and support to patients, healthcare providers, and pharmacies.About the Position:Handle customer inquiries related to prescriptions, insurance coverage, and...
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Customer Service Representative
4 days ago
Quezon City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full timeJob Title: Customer Service Representative – Healthcare AccountLocation: Bridgetowne Quezon City, AlabangEmployment Type: Full-timeWork set-up: On-siteJob Summary:We are seeking a dedicated and compassionate Customer Service Representative (CSR) to join our team and support a healthcare client account. As a CSR, you will be the first point of contact for...
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Customer Service Representative
7 days ago
Quezon City, National Capital Region, Philippines NeksJob Full timeAt NeksJob, we're looking for talented individuals to join our team as Customer Service Representatives. In this role, you'll be the face of our organization, interacting with customers through incoming calls.About UsWe're a dynamic and fast-paced company that prides itself on providing exceptional customer experiences. As a Customer Service Representative,...
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Medical Sales Specialist
7 days ago
Mandaluyong City, National Capital Region, Philippines Aljeron Medical Full timeJob DescriptionThis is a full-time on-site role for a Medical Device Sales Representative at Aljeron Medical located in Metro Manila. The Sales Representative will be responsible for promoting and selling medical devices, with a focus on Urology, OB-GYN, and general surgical equipment.Daily tasks include engaging with clients, demonstrating product features,...
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Medical Billing Customer Service
1 week ago
Quezon City, National Capital Region, Philippines Sagility Iloilo Full timeSagility Iloilo is seeking a Medical Billing Customer Service Representative to provide top-notch support to our clients.">Job DescriptionHandle inbound and outbound calls for voice support, addressing customer inquiries and resolving issues in a timely and effective manner.The successful candidate will have excellent communication skills, with the ability...
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Customer Service Representative
7 days ago
Quezon City, National Capital Region, Philippines NeksJob Full timeOverviewNeksJob is seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.SalaryWe offer a competitive salary that reflects your value to the company. Our...
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Medical Sales Representative
5 days ago
Quezon City, National Capital Region, Philippines Aimed Advance Imaging Solutions Inc. Full timeOn-site - Quezon City 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionCompany DescriptionAimed Advance Imaging Solutions Inc. was incorporated in September 2014 with a focus on providing compliant products and solutions to the healthcare industry. With a triple-digit growth within a year of operation, the company has secured partnerships with top...
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Customer Service Representative
4 days ago
Makati City, National Capital Region, Philippines Caldwell Communications Full timeWe are seeking a Customer Service Representative to assist our clients with hotel reservation inquiries. Key responsibilities include providing detailed information about hotel services, room availability, and pricing.The ideal candidate will have strong communication skills, be able to work onsite, and possess a high school graduate or ALS degree. Benefits...
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Customer Service Representative Needed
1 week ago
Quezon City, National Capital Region, Philippines Mr Softy (Ever Commonwealth) Full timeJob SummaryWe are seeking highly skilled Sales Representatives to join our team at Mrs Softy Ever Commonwealth.Key ResponsibilitiesBuild strong relationships with customersProvide top-notch serviceDrive sales growthRequirementsCandidates must have complete requirements, including NBI, SSS, Philhealth, Pag-Ibig, Vaxx Card, Medical fit-to-work.BenefitsWe offer...
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Customer Service Representative
2 hours ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCompany OverviewJ-K Network Services has been serving business and institutional clients for over 30 years across nearly 30 markets.We provide a hybrid work set-up for our employees, allowing them to balance their personal and professional lives effectively.Job DescriptionAs a Non-Voice Customer Service Associate, you will be the first point of contact for...
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Medical Product Representative
1 week ago
Mandaluyong City, National Capital Region, Philippines RMG Hospital Supply Inc. Full timeAt RMG Hospital Supply Inc., we are seeking a talented Medical Product Representative to promote our medical devices and products.Job SummaryWe are looking for a highly motivated and skilled professional to join our team as a Medical Product Representative. As a key member of our sales team, you will be responsible for promoting our medical devices and...
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Customer Service Representative
2 weeks ago
Makati City, National Capital Region, Philippines Halcyon Health Network, Inc. Full timeAt Halcyon Health Network, Inc., we are seeking a Customer Service Representative to facilitate urgent patient care by reviewing and tracking referrals via various means. The successful candidate will ensure timely updates on PEME status by coordinating with relevant medical units.Key ResponsibilitiesFacilitate patient care by reviewing referrals and...
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Customer Service Account Representative
1 day ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeAbout UsJ-K Network Services has been a leading player in the Philippines for over 30 years, serving business and institutional clients across nearly 30 markets globally.Job OverviewWe are seeking a skilled Customer Service Representative to join our team. As a customer-facing professional, you will be responsible for delivering exceptional service and...
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Customer Service Ambassador
2 weeks ago
Quezon City, National Capital Region, Philippines Topserve Service Solutions, Inc. Full timeCompany Overview">At Topserve Service Solutions, Inc., we strive to provide exceptional customer experiences that exceed expectations. As a leading provider of innovative solutions, we are committed to delivering top-notch services that meet the evolving needs of our clients.">Job Summary">We are seeking a highly skilled and dedicated Customer Service...
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Customer Service Representative
1 day ago
Quezon City, National Capital Region, Philippines J-K Network Services Full timeCOMPANY PROFILE: Has been in the Philippines for over 30 years now. This company serves business and institutional clients in nearly 30 markets across different countries.Position: Customer Service RepresentativeCompany Industry: Banking & FinanceWork Location: Eastwood, Quezon CityWork Schedule: Shifting ScheduleSalary: Php 30,000 - Php 40,000...