ServiceNow Solution Architect

1 day ago

Cainta, Calabarzon, Philippines beBeeServicenow Full time $90,000 - $120,000

We are currently seeking a highly skilled ServiceNow Technical Consultant to join our practice area.

Job Description

This is a 100% remote opportunity, and candidates must be willing to interview and work in US-based time zones for this full-time position.

You will be responsible for the successful design, implementation, and ongoing support of ServiceNow solutions that meet our clients' business needs.

You will work closely with clients to understand their requirements, provide technical guidance, and ensure the seamless integration and optimization of ServiceNow applications.

Key Responsibilities
  • Analyze and translate business requirements into technical specifications and robust ServiceNow solutions.
  • Design, configure, develop, and implement ServiceNow applications and modules, including ITSM, ITOM, ITBM, HRSD, CSM, FSM, and other ServiceNow solutions.

Solution Design and Implementation:

  • Customize ServiceNow applications to meet specific business needs using JavaScript, GlideScript, and other relevant technologies.
  • Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services, and other integration methods.

Project Management:

  • Lead and manage ServiceNow implementation projects, ensuring they are delivered on time, within scope, and on budget.
  • Provide project status updates, manage project risks, and communicate effectively with stakeholders.

Consultation and Support:

  • Collaborate with clients to gather requirements, provide technical consulting, and recommend best practices.
  • Offer ongoing support and troubleshooting for ServiceNow applications and integrations.

Training and Documentation:

  • Create and maintain comprehensive technical documentation, including design specifications, user guides, and process workflows.

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