
Career Opportunity: Commercial Operations Specialist
2 days ago
At Atlassian, we are passionate about helping our customers compete and win in the modern digital economy. Our global field sales teams and external Marketplace vendors require dedicated support to scale their success.
Job Description:
We seek a seasoned Commercial Operations Manager to join our revenue operations organization. This critical role involves overseeing the day-to-day activities of a team responsible for executing operational processes in support of our sales organization globally. You will lead by example, driving process improvement, and ensuring exceptional customer service delivery.
Key Responsibilities:
- Develop and implement strategic plans to drive business growth and customer satisfaction.
- Lead a high-performing team of commercial operations specialists, providing guidance and coaching to ensure they meet or exceed performance targets.
- Establish and maintain effective relationships with internal stakeholders, including sales teams, customer success managers, and other departments.
- Collaborate with cross-functional teams to design and deliver training programs that enhance team capabilities.
- Identify opportunities to improve processes and optimize workflows, resulting in increased efficiency and productivity.
Requirements:
- Minimum 3 years relevant experience in a Supervisory/Management role.
- BS/BA in Business, Finance, Accounting, Economics, or a related discipline.
- Highly proficient with Excel, including creating ad hoc formulas.
- Must have a working knowledge of sales service desk tools.
- Strong interpersonal skills and the ability to work/influence across organizational boundaries.
Nice to Have:
- Experience with SOX Controls or in a controls environment.
- Proficiency in using Salesforce or other similar tools.
Benefits:
At Atlassian, we offer a wide range of perks and benefits designed to support your well-being, career development, and engagement with your local community. These include health and wellbeing resources, paid volunteer days, and much more. To learn more, please visit our website.
About Us:
At Atlassian, we're driven by a common goal: to unleash the potential of every team. Our software products help teams worldwide, and our solutions cater to all types of work. Team collaboration through our tools makes what may be impossible alone possible together. We believe that the unique contributions of all Atlassians create our success. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
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