Telecommunications Support Specialist

3 days ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

Job Description

As a Call Center Agent at Talent Outsourcing Channel Solutions, you will be the face of our company, interacting with customers and resolving their queries in a professional and courteous manner. Your primary responsibilities will include:

  • Handling customer inquiries and concerns via phone, email, or chat
  • Providing product information and demos to enhance customer understanding
  • Updating customer records and database management

Working Environment:

You will be working in a dynamic and fast-paced environment, collaborating with a team of professionals who share your passion for delivering exceptional customer service. As a Call Center Agent, you will have access to comprehensive training and development programs to help you grow professionally and personally.

Requirements:

  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment
  • Flexibility to work varied shifts, including evenings and weekends

What We Offer:

  • Competitive salary and incentives
  • Paid training and certification programs
  • HMO benefits and government-mandated benefits
  • Paid leaves and additional perks


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