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Senior Service Delivery Engineer

1 week ago

Quezon City, National Capital Region, Philippines TalentHero Full time
About the Opportunity

TalentHero is seeking a highly skilled Datacenter Operations Leader to join our team. As a leader in technical operations, you will be responsible for managing a team of technical engineers and ensuring successful project delivery.

Key Responsibilities:

  • Lead and manage a team of technical engineers.
  • Collaborate with partners and distributors to create strong relationships.
  • Provide documentation and processes for technical and non-technical audiences.
  • Develop and execute improvement strategies.
  • Align Pre-sales solutions with current infrastructure.
  • Contribute to improvement plans for increased customer satisfaction and business continuity.
  • Identify technological gaps and recommend relevant actions.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, Engineering, or related courses.
  • At least 5 years of experience in a technical operations role, preferably in a Datacenter environment.
  • Strong technical background in network, system administration, virtualization, and cloud technologies.
  • Excellent communication and documentation skills.
  • Strong leadership and interpersonal skills.
  • Ability to work independently and collaboratively with internal and external stakeholders.
  • Advanced knowledge and experience in creating IT architecture.
  • ITIL Certified.