Senior Test Engineering Manager

This is an exciting opportunity for a skilled and experienced Quality Assurance Automation Engineer to join our team.

As a member of our QA team, you will be responsible for ensuring the quality and reliability of software applications through rigorous manual and automated testing.

You will lead and mentor other members of the team, drive IT Applications projects to deliver high-quality systems that exceed expectations, and contribute to the overall architecture of the automation framework.

• Collaborate with other Leads to provide support and recommendations regarding testing approach impacting other teams
• Effectively communicate with the management and delivery leads
• Conduct presentations to cross-functional groups on test solutions delivered
• Represent your technical area and IT on cross-functional enhancements and projects, including the coordination and resolution of appropriate issues.
• Own the triage process
• Act as a Regression Coordinator across teams.
• Ensure IT Principles & Values are followed.
• Monitor Delivery Team metrics and drive improvements
• Drive team members to suggest ideas for innovation and ensure follow-through.
• Provide coaching and guidance to junior members to enable them to contribute more effectively
• Provide out of hours support as requested for incidents
• Coordinate test efforts with all affected parties, e.g., business stakeholders, other IT teams
• Contribute to Performance Feedback
• Participate in technical analysis and design review sessions
• Lead in bug and metric review meetings for stream

• Actively monitor and ensure sufficient test coverage and initiate reviews as required.
• Design test implementation and produce supporting documentation
• Continuously review test approach of the team to identify issues and drive improvements
• Independently lead the complete delivery of multiple projects.
• Contribute and perform test coverage reviews
• Organize regression activity of the team and own status reporting
• Lead the complete delivery for a large project(s) with minimal support

• Conducts regular peer reviews and source control PR approvals.
• Maintain, update and fix CI Implementation and regularly implement process improvement in CI Architecture.
• Consolidate CI Execution Results and communicate issues to stakeholders.
• Engage in discussions with stakeholders in terms of Automation Coverage and new opportunities for Automation.
• Can adapt to different test automation technologies and lead proof of concept initiatives
• Able to mentor junior resources on how to implement test automation and shares best practices
• Contributes to the overall architecture of the automation framework and seeks ways to implement process improvements
• Drives self to become SME for test automation and contributes to the development of other team members
• Conducts regular peer reviews and source control PR approvals

• 5+ years of solid experience in application QA/testing.
• 2+ years of QA leadership experience.
• SFDC background is a must.
• Experience with SFDC test automation tools.
• Experience in functional, enterprise-system level testing and a strong desire to learn automated testing tools like Selenium or Provar.
• Strong knowledge of manual and automated testing practices.
• Ability to ensure accountability and communicate effectively with diverse teams.
• Proven record of driving results and engagement, while supporting team objectives.
• Expertise in creating, planning, and executing test strategies and test plans to promote quality in all aspects of delivery

We offer a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

Employee-led diversity and inclusion networks that build community and provide education and advocacy

Annual charity and fundraising initiatives and volunteer days for employees to support local communities

Global employee sustainability initiatives to reduce our environmental footprint

Global fitness and trivia competitions to keep our bodies and minds sharp

Global wellbeing days for employees to relax and recharge

Monthly wellbeing webinars and training to support employee health and wellbeing