Retail Business Development Specialist

1 day ago

Pasay, National Capital Region, Philippines beBeeRetail Full time ₱214,000 - ₱231,000

Job Title: Retail Customer Service & Data Entry Specialist

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The Job Description: We are seeking a highly skilled and detail-oriented professional to join our team as a Retail Customer Service & Data Entry Specialist. The successful candidate will be responsible for managing customer interactions, processing orders, and maintaining accurate data entry within Walmart Marketplace.

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  • Key Responsibilities:

    • Customer Service: Respond to inquiries, resolve order issues, process refunds, and provide excellent support via chat, email, and phone
    • Order Processing: Enter, update, and verify Walmart orders, ensuring accuracy and timely fulfillment
    • Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms
    • Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions efficiently
    • Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into Walmart Seller Account
    • Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries
    • Account Monitoring: Track Walmart account performance, report discrepancies, and optimize workflows
    • Multi-Platform Management: Assist with operations on Amazon, eBay, Shopify, and other eCommerce platforms

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