
Digital Marketing Strategist
21 hours ago
We are seeking a seasoned client success professional to join our growing team. As a Senior Client Success Manager, you will be responsible for managing a portfolio of key client accounts, providing strategic guidance and support to drive business growth and client satisfaction.
Key Responsibilities:
- Develop and implement comprehensive client strategies to align with business objectives and growth goals
- Lead client communications through regular strategy sessions, performance reviews, and business planning meetings
- Proactively identify client needs and challenges, positioning the company as the strategic partner for solutions
- Build trusted advisor relationships that result in long-term client retention and expanded partnerships
- Monitor client health and satisfaction metrics, implementing strategic interventions to ensure client success and retention
Requirements:
- Minimum 3+ years of experience in client management or account management with proven track record of revenue growth and client retention
- Demonstrated expertise in developing and presenting strategic marketing recommendations to senior business stakeholders
- Proven success in upselling and cross-selling digital marketing services with measurable revenue impact
- Strong strategic knowledge of digital advertising, SEO, and integrated campaign strategy, including advanced familiarity with Google Ads, Facebook Ads, Google Analytics, and SEO optimization
- Experience leading client presentations and business reviews, with confidence presenting to executives and decision-makers
- Analytical mindset with ability to translate complex marketing data into clear business insights and strategic recommendations
- Client relationship ownership experience including account strategy development, retention management, and expansion planning
- Project leadership experience managing cross-functional teams and complex campaign initiatives
Benefits:
- Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience.
- Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
- Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home.
- Powering global startups: We've created opportunities for professionals to make a difference.
Hiring Process:
We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates.
What You'll Get:
At our organization, we are committed to creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth.
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