Aftersales Operations Director
5 days ago
Viventis Search Asia is seeking a highly skilled Aftersales Operations Director to lead our crane sales and service team.
The ideal candidate will have extensive experience in sales and aftersales management within the crane or heavy equipment industry. A strong technical background in cranes, lifting equipment, and related services is essential. Excellent communication, negotiation, and relationship-building skills are also required.
Key Responsibilities:
- Develop and execute sales strategies to drive revenue growth in crane sales and related services.
- Identify and target new customers while maintaining relationships with existing clients.
- Prepare and present sales proposals, quotations, and contracts for cranes and service agreements.
- Negotiate terms and pricing with customers to maximize profitability while ensuring competitiveness.
- Collaborate with marketing teams to promote crane products and services.
- Oversee aftersales service operations, ensuring prompt and high-quality maintenance, repairs, and technical support.
- Develop and implement service plans, including preventive maintenance and emergency support.
- Manage service teams, including technicians and engineers, to ensure efficient and effective operations.
- Monitor service performance and customer satisfaction, addressing any issues or concerns promptly.
- Ensure the availability and timely delivery of spare parts to support service operations.
- Manage warranty claims and coordinate with manufacturers and suppliers to resolve issues.
- Drive spare parts sales and upselling of maintenance contracts to increase revenue.
- Recruit, train, and manage sales and service staff, ensuring a high level of competency and motivation.
- Set performance targets for the sales and service teams and track progress against KPIs.
- Provide ongoing coaching and support to improve individual and team performance.
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Aftersales Director
6 days ago
Cebu City, Central Visayas, Philippines ACMobility Full timeAbout the Role:ACMobility is seeking a skilled Aftersales Manager to lead our aftersales operation. The successful candidate will be responsible for ensuring profitable operations of aftersales and overseeing all activities related to aftersales services, including customer service, warranty handling, service repairs, parts supply, and customer feedback.The...
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Aftersales Operations Lead
5 days ago
Mandaue City, Central Visayas, Philippines ACMobility Full timeAftersales Operations Lead Job Summary:We are seeking an experienced Aftersales Operations Lead to join our team at ACMobility. The successful candidate will be responsible for leading our aftersales operation, ensuring profitable operations and overseeing all activities related to aftersales services.Main Responsibilities:Lead the aftersales operation to...
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Country Sales Director
4 days ago
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Service Operations Manager
6 days ago
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AI Operations Director
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Cebu City, Central Visayas, Philippines Lifewood Data Technology Company Full timeJob OverviewLifewood Data Technology Company seeks a seasoned AI Operations Director to oversee the day-to-day operations of its AI development and product delivery processes.
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Regional Operations Director
6 days ago
Cebu City, Central Visayas, Philippines GREENTREE FOOD SOLUTIONS INC. Full timeJob PurposeThe Regional Operations Director is responsible for overseeing the daily operations of multiple restaurant locations within a specific geographic region. This leadership role ensures that each restaurant is operating efficiently, delivering high-quality customer service, and achieving financial goals.
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Quality Assurance Specialist
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Experienced Marketing Operations Director
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Customer Service Director
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Mandaue City, Central Visayas, Philippines ACMobility Full timeAbout ACMobility:We are a leading player in the motor vehicle manufacturing industry, committed to delivering exceptional customer service and quality products.This role is part of our aftersales operation, responsible for ensuring profitable operations and overseeing all activities related to aftersales services, including customer service, warranty...
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Global IT Operations Director
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Director of IT Operations
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Operations Excellence Director
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Operations Director
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Cebu City, Central Visayas, Philippines Datamatics Full timeJob DescriptionThe Operations Director at Datamatics will be responsible for formulating and implementing a strategy to meet targets and quality objectives of the company. This role involves coordinating with resource management for requirements, including staffing, and working collaboratively with Business Leaders cross-culturally to fully understand growth...
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Director of Sales Operations
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Director, Operations
2 weeks ago
Cebu City, Central Visayas, Philippines Continuum Global Solutions Full timeCebu, 07, PH, 6000Description:At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works...
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HR and Operations Director
6 days ago
Cebu City, Central Visayas, Philippines Oakridge Realty Development Corporation Full timeAbout the RoleWe are seeking an HR and Operations Director to oversee our human resources and administrative functions. The ideal candidate will have a strong understanding of local labor laws and regulations, as well as HR best practices.Key ResponsibilitiesDevelop and implement HR policies and procedures.Oversee the recruitment process, including applicant...
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Club Operations Director
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Cebu City, Central Visayas, Philippines Anytime Fitness Full timeJob Description:\The Club Operations Director plays a pivotal role in the success of Anytime Fitness. This position oversees the daily operations, drives membership growth, and fosters an exceptional customer experience. Key responsibilities include managing staff performance, maintaining facility quality, and ensuring financial targets are met.\Key...
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Service Experience Manager
5 days ago
Mandaue City, Central Visayas, Philippines ACMobility Full timeSERVICE EXPERIENCE MANAGER - FULL-TIME JOB AT ACMOBILITYWe are looking for an experienced Service Experience Manager to join our team at ACMobility. As a Service Experience Manager, you will be responsible for leading our aftersales operation, ensuring profitable operations and overseeing all activities related to aftersales services.Main Tasks:Manage the...
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Sales Operations Director
5 days ago
Cebu City, Central Visayas, Philippines 3e hitech solutions Full timeCompany OverviewAt 3e hitech solutions, we are a dynamic and innovative company providing cutting-edge solutions in the telecommunications industry. We are committed to delivering exceptional results and building long-term relationships with our clients.We are seeking a Sales Operations Director to join our team and drive sales growth through strategic...
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Service Delivery Director
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Cebu City, Central Visayas, Philippines Level Up Business Process Outsourcing Services OPC Full timeJob Title: Service Delivery DirectorWe are seeking an experienced Service Delivery Director to lead our operations team in the Philippines. As a Service Delivery Director, you will be responsible for delivering exceptional service to our clients, driving business growth, and improving operational efficiency.Responsibilities:To develop and implement strategic...