Supervisor of Quality Assurance

Location: Cubao, Quezon CityDepartment: OperationsAbout the Job:We're changing the way people think about customer service, and we need your help We're looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and...

Job DescriptionMaximize the utilization of resources to meet productivity and quality goalsDrive improvements on the process and the whole production lineEnsure quality production output and meet delivery requirementsRequired Skills and QualificationsCandidate must be an Engineering graduate preferably in the field of Mechanical, Electrical,...

Job Description:The Quality Assurance Manager is responsible for establishing and maintaining the company's quality management systems. This includes creating guidelines and procedures, as well as monitoring and updating applicable documents and records.Key Responsibilities:Create and maintain quality management system guidelines and procedures.Oversee the...

Job DescriptionWe are seeking a highly skilled Service Quality Assurance Supervisor to join our team at Smart Communications, Inc. This role is responsible for developing and implementing comprehensive test plans and strategies to ensure the highest quality of our services.Key ResponsibilitiesDevelops and reviews test scripts to ensure comprehensiveness and...

Quality Assurance RoleGenpact is seeking a skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will be responsible for monitoring and evaluating calls/chat transcripts using evaluation standards and forms. You will also be responsible for analyzing evaluated calls and identifying gaps that impact KPIs.Main...

About the RoleWe are seeking an experienced Quality Assurance Manager to join our team at Sourcefit DR. In this role, you will be responsible for developing and implementing quality frameworks that drive analytics and automation in Power BI and Excel. You will also mentor Training and Quality Consultants to enhance their ability to manage client expectations...

About the JobWe are seeking a highly skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will be responsible for monitoring and reporting on customer service metrics to track performance and identify areas for improvement. You will also participate in training sessions to enhance skills and knowledge related to customer...

Job OverviewThe Infrastructure Quality Assurance Engineer will be responsible for ensuring that construction projects meet the required quality standards at Maynilad Water Services, Inc.Key ResponsibilitiesDevelop and implement quality assurance plans.Conduct inspections and testing to verify compliance with quality standards.Identify and report any...

**Transforming the World of Work**Magic Mondayz is a dynamic, collaborative environment where everyone's ideas make a real impact. We offer exciting career opportunities across various departments, and we're always looking for talented individuals who share our passion for innovation and growth.**Job Overview**We are seeking a Senior Quality Assurance...

QUALIFICATIONS:• Candidate must possess Professional License in Civil Engineering • At least 3 Years of working experience Horizontal projects• Preferably 1-4 Years Experienced specialized in Quality Control/Assurance or equivalent.• Communicating with suppliers regarding technical specifications and requirements.• Reviewing and preparing...

OverviewWe are seeking a highly skilled and motivated individual to join our team as a Quality Assurance Analyst in the field of customer service. As a key member of our team, you will play a crucial role in ensuring that our clients receive exceptional service.

About the Job:We are seeking a Quality Assurance Coordinator to join our team. The successful candidate will be responsible for ensuring that all closeouts are completed promptly with zero failures or defects.Key Responsibilities:Conduct regular audits to assess compliance with industry standards and regulations.Identify areas for improvement and develop...

Sr. Manager/Manager - PEX & Digital Transformation (Healthcare)Cognizant is a leading IT services company, and this role is a key part of our digital transformation strategy in the healthcare industry.As a Quality Assurance Manager, you will play a crucial role in supporting process excellence initiatives across our Healthcare Payer clients. Your key areas...

ING Hubs Philippines is seeking a highly experienced Quality Assurance Manager to lead our quality assurance efforts. As a Quality Assurance Manager, you will be responsible for developing and implementing quality assurance strategies that align with our high standards.You will work closely with our development team to ensure that our software meets the...

OverviewLexie Staffing seeks a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a crucial role in ensuring the high quality of our services.Job SummaryWe are looking for a talented Business Process Outsourcing Professional who can work closely with our clients to provide exceptional service and...

About the RoleThe QAQC Manager will be responsible for ensuring the implementation of the Quality policy by all employees, partners, and subcontractors at various sites in accordance with the Group's values.Quality Management:Establish and maintain a quality management system in compliance with ISO 9001 standards.Develop and implement a project quality...

Quality assurance (QA) professionals ensure that products and services meet quality standards. Their responsibilities include: Testing: Planning and overseeing product testing and inspections to identify errors and defects Analyzing: Assessing product problems and brainstorming solutions Documenting: Recording and reporting product quality levels

At Bridge with Inc, we are looking for a highly skilled QA/QC Engineer to join our team. The ideal candidate will have experience in defining standards for design, manufacturing, packaging, and more.The responsibilities of this role include:Quality assurance: Define standards for quality control, ensuring that products meet safety and efficacy...

About the RoleMOGUL CONSTRUCTION CORPORATION is seeking a highly skilled Quality Assurance and Control Engineer to join our team. As a key member of our quality management department, you will be responsible for ensuring that all construction projects meet the highest standards of quality and safety.The ideal candidate will have a strong background in...

About the JobFirst Multi-tech Industrial and Development Corporation is seeking a highly skilled Project Quality Assurance Engineer to join our team. The successful candidate will be responsible for ensuring the quality of our projects nationwide.The ideal candidate will have a strong background in electrical engineering and excellent communication skills....