Real Time Data Expert

1 day ago

Davao City, Davao, Philippines beBeeanalyst Full time ₱600,000 - ₱1,000,000
Job Summary

The Real-Time Analyst plays a pivotal role in ensuring the seamless operation of client accounts by monitoring attendance, productivity, and performance data.

This position consolidates insights from internal tools and external reports to provide real-time updates and actionable recommendations to senior management.

By identifying issues early, such as late logins, no-call no-shows, or productivity dips, the Real-Time Analyst helps protect client satisfaction, reduce attrition, and support business success.

Main Responsibilities
  • Daily Monitoring & Analysis
    • Review attendance and productivity reports from internal tools and external reports.
    • Monitor real-time dashboards for team member status, productivity levels, and performance anomalies.
    • Flag critical issues immediately to senior management.
  • Reporting & Communication
    • Provide real-time alerts during shifts to help senior management troubleshoot issues before they affect client perception.
    • Prepare daily summary reports on attendance, productivity, and performance trends.
    • Deliver weekly trend analyses that highlight recurring issues, risks, and improvement opportunities.
  • Collaboration & Support
    • Partner with senior management to provide client-facing insights that support retention and growth efforts.
    • Work closely with senior management to recommend corrective actions, such as coaching, training, or HR escalation.
    • Support senior management by consolidating data-driven insights into account health summaries.

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