Customer Service Liaison
4 days ago
At Staff Outsourcing Solutions, we're seeking a skilled Customer Service Liaison to join our team. As a Hybrid Customer Service Representative, you will be responsible for providing exceptional customer service and support.
Key Responsibilities:
- Respond to customer inquiries and requests in a timely and professional manner.
- Maintain a positive rapport with customers through effective communication and problem-solving skills.
- Utilize Netsuite system to retrieve customer information and stock status updates.
- Ensure accurate data entry and retrieval of customer information.
- Collaborate with colleagues to achieve sales targets and meet customer needs.
- Maintain confidentiality of company trade secrets and proprietary information.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Intermediate to expert knowledge of NetSuite.
- Strong organizational and time management skills.
What We Offer:
- Competitive salary and incentives.
- Opportunities for career growth and development.
- Collaborative and dynamic work environment.
- Comprehensive benefits package including HMO/Health Insurance.
- Work-Life Balance and flexible working arrangements.
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