
AI Data Quality Specialist
3 days ago
About Us: At TaskUs, we provide outsourced digital services and next-generation customer experience to fast-growing technology companies. Our mission is to help clients represent, protect and grow their brands through innovative solutions and strategic partnerships.
We leverage a cloud-based infrastructure to serve clients across various sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
Our company culture focuses on constant motion, exploring new technologies, and mastering consistency in an ever-changing world. We prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
Key Responsibilities:
Data Analysis
- Perform quality audits on annotated datasets to ensure they meet established guidelines and quality benchmarks.
- Use statistical based quality metrics such as F1 score and inter-annotator agreement to evaluate data quality.
- Analyze annotation errors, trends, project processes, and project documentation to identify and understand the root cause of errors and propose remediation strategies.
- Resolve and analyze edge-case annotations to ensure quality and identify areas for improvement.
- Use annotation and quality control tools to perform reviews and track quality metrics.
Continuous Improvement
- Identify opportunities to use automation to enhance analytics, provide deeper insights, and improve efficiency.
- Develop and maintain up-to-date documentation on quality standards, annotation guidelines, and quality control procedures.
- Provide regular feedback that identifies areas for improvement across the annotation pipeline.
Collaboration & Communication
- Work closely with key project stakeholders and clients to understand project requirements and improve annotation pipelines.
- Assist with training annotators, providing guidance, feedback, and support to ensure data quality.
- Provide regular updates that highlight data quality metrics, key findings, and actionable insights for continuous process improvements.
Required Skills and Qualifications
- 1+ years of experience as a data analyst with exposure to data quality and/or data annotation - ideally within an AI/ML context.
- Familiarity with the basic concepts of AI/ML pipelines and data.
- Strong analytical and problem-solving skills with an exceptional eye for detail.
- Excellent written and verbal communication skills, with the ability to clearly articulate quality issues and collaborate with diverse teams.
- Ability to work independently and manage time effectively to meet deadlines.
- A strong problem-solver who thinks critically and drives innovation and continuous optimization.
- A quick learner with the ability to work independently in a fast-paced environment.
Benefits
- Competitive industry salaries.
- Comprehensive benefits packages.
- Opportunities for professional growth and development.
Others
- TaskUs provides a supportive and inclusive work environment.
- Opportunities for career advancement and professional growth.
- Regular feedback and coaching to ensure success.
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