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Software Development Specialist

1 week ago


Manila, National Capital Region, Philippines Primer Group of Companies Full time

Job Description

The Primer Group of Companies is seeking a highly skilled Software Development Specialist to join our team. This individual will be responsible for analyzing, designing, and implementing information systems that meet the needs of our organization.

Duties and Responsibilities:

  • Understand business issues and data challenges of the client's organization and industry
  • Work closely with the client to identify required process changes based on identified problem areas or opportunities for improvement
  • Develop functional specifications and solution design document for new or existing software applications
  • Communicate needed changes to the development team, both internal and external (vendors)
  • Specialize in system configuration and usage, ensuring the successful implementation and maintenance of new technology systems
  • Design/create test plans, assist clients in user acceptance test activities, and document test results
  • Prepare training materials and user manuals and facilitate user training, as needed
  • In-depth understanding of the organization's systems to ensure integrity of system and data and efficiency of use
  • Ensure issues are identified, tracked, reported, escalated as needed, and resolved
  • Review modifications made to the existing software applications to ensure proper resolution and closure of incidents and requests
  • Deliver quality services to clients and monitor service levels in relation to change requests, service requests, and incidents
  • Create and monitor project plan and timeline, with milestones and detailed tasks with deadlines, to ensure timely delivery
  • Assume the role of a subject matter expert for the implementation of new software applications
  • Stay up-to-date with industry trends and technologies to continuously improve information systems