Frontline Service Associate
6 days ago
About Neksjob
We are a dynamic organization that values innovation, teamwork, and customer satisfaction. Our goal is to provide exceptional support to our clients and help them achieve their goals.
Job Description
As a Customer Service Representative at Neksjob, you will play a critical role in driving customer satisfaction by addressing their inquiries and resolving issues in a timely and professional manner. You will be responsible for maintaining extensive product knowledge, working collaboratively with internal teams, and providing top-notch support to our clients.
Key Responsibilities:
- Provide exceptional customer support via phone, email, or chat
- Address client complaints and concerns in a empathetic and professional manner
- Maintain accurate records of client interactions
- Collaborate with internal teams to ensure seamless customer experience
Requirements:
- At least 6 months of call center experience
- High school graduate or equivalent
- Excellent communication skills
- Able to work on-site
Benefits:
- Competitive salary
- Exciting performance bonuses and account-specific allowances
- Career advancement opportunities
- Promote within the company
- Comprehensive healthcare benefits
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