Technical Operations Associate

3 days ago


Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full time
About the Role

We are looking for a Technical Support Associate to work with us in Davao City.

As a Technical Support Associate, you will provide technical assistance to clients via phone, email, or chat.

You will also be responsible for troubleshooting issues, escalating complex problems, and documenting solutions.

Responsibilities
  1. Provide exceptional customer service to clients via various communication channels.
  2. Troubleshoot technical issues and escalate complex problems to senior technicians.
  3. Document solutions and maintain accurate records.
  4. Work collaboratively with the team to achieve goals and objectives.


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