
Accounts Receivable Specialist
1 day ago
Copeland seeks a highly skilled and motivated Accounts Receivable Specialist I to join its team. This role is responsible for ensuring timely follow-up on aging accounts, analyzing and researching disputed delinquent account balances, and providing proactive assistance and resolution within assigned portfolios.
Responsibilities:- Keep customer past due balance, debit balance/chargebacks to predetermined limits by end of each fiscal month
- Contacts customer via calls, send out emails and faxes for timely follow-up on aging accounts
- Answer inquiries, regarding order status, payment issues, account status and other inquiries thru email and over the phone
- Provides customer service to internal and external customers
- Analyze and research disputed delinquent account balances and looks for the best solution to facilitate early payment
- Proactive assistance and resolution within assigned portfolio and all account reconciliation as required
- Recommend accounts that requires escalated collection efforts/credit hold
- Keep turnaround of Account Statement and Release Orders to 24 hours
- Review and Release orders related to assigned accounts that are placed on hold in a timely manner. Assess the account standing and provide appropriate recommendation for orders/shipments that are placed on hold
- Spanish bilingual skills
- Excellent communication and problem-solving skills
- Ability to work under pressure and meet deadlines
- Strong analytical and organizational skills
- Experience in accounting and finance
Copeland offers a comprehensive benefits package, including flexible time off plans, paid parental leave (maternity and parental), vacation and holiday leave. We also provide competitive compensation and opportunities for professional growth and development.
Why Join Our Team?At Copeland, we believe in creating a culture of passion, openness, and collaboration. We empower our employees to thrive personally and professionally, and we invest in their end-to-end development. If you are passionate about sustainability, committed to excellence, and eager to make a difference, then we encourage you to apply for this exciting opportunity.
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