
Digital Solutions Specialist
3 days ago
Join a dynamic team as we seek a Technical Marketing Expert to drive our digital marketing efforts forward.
This role requires flexibility and availability across rotating schedules, including evenings, weekends, or holidays, as assigned by the business. We operate 24/7, and your ability to jump in when needed makes all the difference.
As a Technical Marketing Expert, you'll work behind the scenes to help our team troubleshoot, problem-solve, and power through everything from funnel fixes to email flows. You'll use your technical expertise across a wide range of marketing tools to guide your colleagues, improve outcomes for our organization, and keep the machine running smoothly.
This role includes:
- Answering real-time queries from colleagues via internal chat
- Troubleshooting issues in tools like Canva, ClickFunnels, ActiveCampaign, Klaviyo, Shopify, ChatGPT, GoHighLevel, and more
- Assisting in escalation by completing urgent tasks during critical retention periods
- Creating how-to resources, Loom videos, and SOPs to plug recurring knowledge gaps
- Collaborating with teams to improve systems and prevent repeat issues
- Identifying common roadblocks and recommending internal training or process updates
The ideal candidate will have:
- 2–3 years' experience in digital marketing, VA support, or SME roles
- Familiarity with at least 5 of the following:
- Canva, ChatGPT, ClickFunnels, ActiveCampaign, Klaviyo, GoHighLevel, Shopify, Mailchimp
- Excellent written communication and structured problem-solving
- Ability to explain complex tools in simple terms
- Strong attention to detail and process-oriented thinking
- Willingness to work flexible shifts across 24/7 schedules as required
Why Join Us?
- Join a remote-first company that prioritizes people, process, and performance
- Be part of a high-performing team that genuinely supports each other
- Work a flexible, business-rostered shift — and build your global career
- Enjoy growth, structure, and support — we don't just throw you into the deep end
- Make a meaningful impact by helping others succeed and scale
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