Real-Time Operations Lead

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyCOO of The Lead Realty Licensed Real Estate Broker #34414 Started 2010 in Real Estate IndustryCompany DescriptionThe Lead Realty is a multi-awarded real estate consultancy firm that offers thorough,...

Sutherland Global seeks a Real Time Performance Lead to join our team. This role requires a strong analytical mindset and excellent leadership skills.As a Real Time Performance Lead, you will be responsible for monitoring queues in real-time to identify and call out any risks to meeting contractual KPIs such as Service Level, Abandonment %, Line Adherence,...

2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyLicensed Real Estate Broker at The Lead RealtyHiringWe are looking for a professional real estate broker or agent to LEAD and GROW with usEnjoy the vast LISTINGS that you can market.EXPERIENCE real estate...

1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Hexaware TechnologiesManager - Talent AcquisitionJob Overview:We are seeking a highly skilled and detail-oriented Real Time Analyst to join our dynamic team. The successful candidate will be responsible for balancing...

The Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact centre performance, ensuring optimal staffing levels, and improving service level adherence. The RTA collaborates with Operations (TL, STLs, CCMs, SDMs), WFM Planner, and other stakeholders to drive efficiency, reduce wait times, and enhance customer experience across...

HGS Offshore Staffing Solutions (HGS OSS)NegotiableOn-site - Taguig 1-3 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionRole PurposeThe Real-Time Analyst (RTA) is responsible for monitoring and managing real-time contact centre performance, ensuring optimal staffing levels, and improving service level adherence. The RTA collaborates with Operations (TL,...

Company Description:We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive...

Firstsource Taguig, National Capital Region, PhilippinesReal Time AnalystGet AI-powered advice on this job and more exclusive features.Direct message the job poster from FirstsourceRole & Responsibilities:Real time monitoring and Intraday performance managementPreparing DashboardsAnalysis and Process developmentIncident tracking, logging and...

Company Overview:Firstsource is a leading provider of business process outsourcing (BPO) solutions.Job Responsibilities:Monitor and analyze real-time data to identify trends and issuesPrepare dashboards to track key performance indicatorsDevelop and implement processes to improve efficiency and productivityEscalate incidents as neededEvaluate and adhere to...

The Lead Realty is a multi-awarded real estate consultancy firm based in Taguig City, Philippines. Specializing in buying, selling, leasing, and investing in mid to ultra high-end properties, we offer comprehensive real estate services from marketing to after sales support.Role DescriptionThis is a full-time hybrid role for the Sales Department at The Lead...

Get AI-powered advice on this job and more exclusive features.Direct message the job poster from The Lead RealtyCOO of The Lead RealtyCompany DescriptionThe Lead Realty is a multi-awarded real estate consultancy firm in the Philippines, offering one-stop real estate services in buying, selling, leasing, and investing in property. Partnered with top real...

Job OverviewXurpas Enterprise, Inc is looking for a highly skilled Real-Time Data Pipelines Specialist to lead the effort in designing, building and configuring applications as the primary point of contact. The ideal candidate will possess a strong educational background in computer science, software engineering or a related field with at least 4 years of...

Main Responsibilities:Manage the call volume, real time monitoring of intraday, and program break schedules.Assist operations to maintain service level and create valuable report to do forecastingGenerate ideas for process and service improvement planning.Use trends and reports to forecast requirements on a timely mannerResponsible to call out members not...

Main Responsibilities:Manage the call volume, real time monitoring of intraday, and program break schedules.Assist operations to maintain service level and create valuable report to do forecastingGenerate ideas for process and service improvement planning.Use trends and reports to forecast requirements on a timely mannerResponsible to call out members not...

Sutherland Global Overview:We are a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.About This Role:This position involves leading teams to achieve key goals, ensuring compliance with contractual...

We're looking for a Real Estate Portfolio Manager to join our team, responsible for overseeing our global office spaces and ensuring they meet our high standards.The ideal candidate will have experience in real estate management, workplace services, or facility management, with a strong understanding of space planning, facilities operations, and vendor...

Real Estate and Workplace Safety ManagerManager LevelPeople & CultureReal Estate and Workplace Safety Manager (BGC)Are you passionate about creating inspiring and efficient work environments that drive productivity and employee satisfaction? Do you have experience managing real estate portfolios and workplace services in a dynamic, fast-paced environment? If...

ARTHALAND Taguig, National Capital Region, PhilippinesARTHALAND is the leading green developer in the Philippines, recognized for its commitment to sustainability, excellence in design and quality, and innovation. As a publicly-listed company on the Philippine Stock Exchange, ARTHALAND has gained local and global recognition for its projects. Our mission is...

Job DescriptionAs a Marketing Activations Specialist/Coordinator at BingoPlus Offline Operations, you will play a crucial role in driving the success of our in-store and nationwide marketing initiatives.Key responsibilities include:Developing and executing marketing strategies that meet business objectivesCollaborating with cross-functional teams to ensure...

Key ResponsibilitiesScheduling and Work Hour Management: Develop employee schedules based on business needs, forecasted data, and historical trends to ensure proper manpower allocation.Real-Time Monitoring and Adjustment: Monitor agents' statuses, intervening actively to move non-productive agents to productive roles as needed.Performance Management and...