Non-Voice Team Lead
7 days ago
At Thoth AI, we're seeking a skilled Non-Voice Team Lead to oversee our team of customer service representatives. If you have experience in supervising teams and are passionate about delivering exceptional service, this is the perfect opportunity for you.
About the Role- As a Non-Voice Team Lead, you will be responsible for guiding and mentoring your team members to ensure they meet our high standards of quality service.
- You will also monitor and evaluate team performance, identifying areas for improvement and implementing strategies to enhance customer satisfaction.
- Your strong communication skills will enable you to handle escalated customer inquiries and resolve issues promptly.
- A high school diploma or equivalent with at least 1-3 years of experience in a related field is required.
- Proven experience in a supervisory role within BPO customer service is essential.
- Strong problem-solving skills and attention to detail are necessary to succeed in this position.
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Team Leader Non-Voice
7 days ago
Pasig, National Capital Region, Philippines Thoth AI Full timeWe are looking for a highly motivated Team Leader Non-Voice to join our team at Thoth AI. As a key member of our operations team, you will play a critical role in ensuring the delivery of exceptional customer service.About the RoleAs a Team Leader Non-Voice, you will be responsible for monitoring and evaluating team performance, identifying areas for...
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Non-Voice Team Leader
7 days ago
Pasig, National Capital Region, Philippines Thoth AI Full timeOn-site - Pasig 1-3 Yrs Exp High/Senior High School Full-timeJob DescriptionDescriptionSupervise and guide a team of non-voice customer service representatives.Monitor and evaluate team performance to ensure quality service.Handle escalated customer inquiries and resolve issues promptly.Train and develop team members for improved performance.Create and...
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Team Leader
2 weeks ago
Pasig, National Capital Region, Philippines ADDFORCE Human Resources Solutions Full timeQualifications:- Bachelors degree of any course- At least 2 years of Team Lead experience in a BPO setup- Must have blended account experience (Voice and Non Voice)- Must have sales background experience- Amenable to work onsite in Pasig and/or Taguig on a shifting schedule- Competitive salary awaits you
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Lead Data Scientist
5 days ago
Pasig, National Capital Region, Philippines UnionBank of the Philippines Full timeAbout the RoleWe are seeking an experienced Senior Data Scientist to lead our NLP and Voice projects.As a key member of our Research and Development team, you will collaborate closely with business stakeholders to understand their processes, business problems, challenges, and objectives.You will also identify opportunities to leverage AI and the respective...
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Collection Team Lead
1 week ago
Pasig, National Capital Region, Philippines Creditable Lending Corporation Full timeJOB SUMMARYWe seek a Collections Team Lead to engage in consumer collections of overdue accounts.Primary responsibility will be monitoring, motivating, and training the Collections Team to ensure KPIs are met monthly.Responsibilities:Coaching, mentoring, and motivating collections team members.Keep track of, RPC, Contact Rate, PTP Conversion Rate, PTP...
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Operations Supervisor
3 weeks ago
Pasig, National Capital Region, Philippines Quantumgroup Philippines Full timeCollege Degree is a must. At least 2yrs experience as Operations Supervisor.Must have experience in handling Team LeadersExperience in handling Health/Life Insurance is requiredBlended account experience (Voice, Non Voice)
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Operations Supervisor
4 weeks ago
Pasig, National Capital Region, Philippines ADDFORCE Human Resource Solutions INC Full timeMust be a College GraduateAt least 2yrs experience as an Operations SupervisorMust have experience in handling Team LeadersExperience in handling Health/Life Insurance is requiredBlended account experience (Voice, Non-Voice)Amenable to working onsite in PasigWilling to work on a shifting schedule
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FP&A Team Lead
4 hours ago
Pasig, National Capital Region, Philippines Cyod Full timeJob SummaryWe are seeking a highly skilled Financial Planning and Analysis Specialist to join our Sales FP&A team. As a key business partner, you will provide analysis, forecasting, and financial reporting support to our sales leaders and teammates.Key Responsibilities:Provide financial reporting and analysis to inform business decisionsDevelop and maintain...
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Customer Service Team Lead
7 days ago
Pasig, National Capital Region, Philippines AireSpring Full timeAireSpring is a leading provider of Cloud Communications, Managed Connectivity, and Managed Security. We have earned our reputation by delivering an award-winning customer experience that far exceeds industry standards.We aim to delight our customers and partners by providing personalized, outstanding service. Our mission is to help our clients connect and...
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Non-voice Customer Sales Representative
2 weeks ago
Pasig, National Capital Region, Philippines Bonavita Philippines Full time:Engage potential clients and showcase BonaVita's premium e-commerce products.Develop and maintain strong customer relationships to drive sales growth.Collaborate with team members to achieve sales targets and enhance customer satisfaction.Qualifications:With at least 6mos.-1 year experience in the related field.Open for college undergraduates.Must be...
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Janitorial Team Lead
2 weeks ago
Pasig, National Capital Region, Philippines Anytime Cleaners Corp. Full timeJanitorial Team Lead Job DescriptionWe are looking to hire an efficient Janitorial Team Lead to supervise the work activities performed by our janitorial staff. The janitorial team lead responsibilities include scheduling staff shifts, monitoring staff attendance, reporting absences, and conducting staff performance reviews. You should also be able to make...
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Bran Team Lead
7 hours ago
Pasig, National Capital Region, Philippines MAXIMUM SOLUTIONS CORPORATION Full timeAbout Us">MAXIMUM SOLUTIONS CORPORATION is a leading provider of innovative solutions in the field of industrial automation.We are committed to delivering high-quality services and products that meet the needs of our clients.We are seeking a talented Bran Team Lead to join our team.
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Technical Team Lead
4 hours ago
Pasig, National Capital Region, Philippines The VITO Group Full timeAbout Our CultureWe are a collaborative and innovative company that values teamwork, creativity, and continuous learning.Job DescriptionWe are seeking a highly skilled Technical Team Lead to join our team. As a Technical Team Lead, you will be responsible for leading a team of developers to design, develop, and maintain software applications using various...
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Cloud Architect and Leader
7 days ago
Pasig, National Capital Region, Philippines Shintotek Full timeJob RequirementsWe are looking for a highly skilled Senior Full Stack Engineer who has:A Bachelor's degree in Computer Science, Engineering, or related field.A proven track record of leading teams and delivering high-quality software solutions on time and within budget.Advanced skills in .NET, Angular, and microservices architecture.Experience with mobile...
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Design Team Lead
3 days ago
Pasig, National Capital Region, Philippines KDCI Full timeAbout the RoleWe are looking for a highly skilled Project Delivery Specialist to join our team at KDCI. As a key member of our design team, you will be responsible for leading the team on strategy, production, and client communication, ensuring timely delivery and quality.Key Responsibilities:* Lead the existing team members on strategy, production, and...
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Sales Team Lead
2 days ago
Pasig, National Capital Region, Philippines Universal Access and Systems Solutions Inc. Full timeJob OverviewWe are seeking a highly skilled Sales Manager to lead our sales team and drive business growth.
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Creative Team Lead
6 days ago
Pasig, National Capital Region, Philippines Adgarlic, Inc. Full timeJob OverviewThe Creative Team Lead will be responsible for leading a talented team of creatives at Adgarlic, Inc. and driving revenue growth through innovative marketing campaigns.Responsibilities:Oversee the development and execution of multi-channel marketing campaigns that meet client objectives.Build and maintain strong relationships with clients to...
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Sales Team Lead
3 days ago
Pasig, National Capital Region, Philippines De Jones Full timeDe Jones is a leading retailer seeking a skilled Sales Team Lead to manage and achieve target sales for all stores. Key responsibilities include planning and executing sales strategies, preparing business reviews, and monitoring sell-out performance.In this role, you will be responsible for training and supervising the retail team, including management and...
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Senior Web Application Developer
7 days ago
Pasig, National Capital Region, Philippines Shintotek Full timeAbout YouWe are looking for a highly skilled Senior Full Stack Engineer who has a strong technical background and a passion for building scalable and robust applications. If you have:A Bachelor's degree in Computer Science, Engineering, or related field.A proven track record of leading teams and delivering high-quality software solutions on time and within...
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Cybersecurity Team Lead
7 days ago
Pasig, National Capital Region, Philippines Synlink Recruitment Outsourcing Co. Inc. Full timeJob Summary:The IT Security Lead plays a pivotal role in safeguarding the organization's digital assets. This position oversees security operations, develops and implements security policies, and leads incident response efforts to ensure compliance.Key Responsibilities:Supervision and Leadership:Coordinate team activities, including monitoring, vulnerability...