Operations Specialist

7 days ago


Mandaluyong City, National Capital Region, Philippines beBeeOperations Full time ₱1,500,000 - ₱2,500,000

Unlock a new dimension of your career as an Operations Specialist

Are you ready to join a dynamic team and take on exciting challenges in the world of e-commerce?

This role is designed for individuals who thrive in fast-paced environments, are passionate about innovation, and possess exceptional problem-solving skills.

Job Description
  • Support Marketplace Performance: Monitor reports, resolve catalog issues, and drive optimization strategies to ensure smooth operations and improve product visibility.
  • Critical Role: Collaborate with teams to enhance customer experience, identify root causes of underperformance, and evaluate catalog performance using gainer/drainer reports.
Key Responsibilities
  • Monitor Daily & Weekly Reports: Review performance reports to identify issues, compare NetSuite product lists with Amazon, and provide insights on causes of loss (pricing, competition).
  • Audit Brand Onboarding: Ensure listings are active, attributed, and varied correctly, recommend actions to pricing and strategy teams based on ASP trends, and support optimization tasks such as variation assembly and bullet cleanup.
  • Resolve Item-Level Issues: Monitor and resolve suppressed listings, incorrect product detail pages, and compliance flags, submit and manage support cases in Amazon systems as needed, and partner with the Marketplace team to resolve compliance documentation issues.
Required Skills & Qualifications
  • Strong Analytical Skills: Ability to analyze data, identify patterns, and make informed decisions.
  • Excellent Communication Skills: Effective communication with cross-functional teams to resolve issues and drive business growth.
  • Problem-Solving Skills: Proven ability to troubleshoot complex problems and implement effective solutions.
  • Technical Skills: Proficiency in tools like NetSuite, Amazon Seller Central, and other e-commerce platforms.
Benefits
  • Competitive Salary Package: Receive a comprehensive salary package that reflects your skills and experience.
  • Day 1 HMO Coverage: Enjoy comprehensive health insurance coverage from day one.
  • Night Differential Pay: Maximize your earnings with night differential pay.
  • Prime Office Location: Work in a prime office location in Ortigas, close to MRT stations, restaurants, and banks.
Others
  • Mentorship Opportunities: Receive mentorship and exposure to global leaders and teams, promoting professional growth and development.
  • Diverse Work Environment: Join a diverse and supportive work environment that fosters collaboration, innovation, and excellence.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Marketing
Industries
  • Outsourcing and Offshoring Consulting


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