Luxury Tailoring Consultant

6 days ago


Makati City, National Capital Region, Philippines Rustan Commercial Corporation Full time

We are seeking a dedicated and knowledgeable Fashion Styling Expert to join our team. The ideal candidate will have a passion for fashion, an eye for detail, and a strong understanding of tailoring, alterations, and customer service.

Customer Service & Consultations:

  • Provide personalized, one-on-one consultations to customers regarding style preferences and alterations.
  • Assess customer needs to offer expert advice on style, fabric, fit, and design options.
  • Deliver a premium customer experience by offering tailored solutions that align with customers' personal style and requirements.

Tailoring & Alterations:

  • Guide clients through the measurement process, ensuring accurate and precise measurements are taken.
  • Advise on appropriate alterations for garments to enhance fit, comfort, and style.
  • Collaborate with the tailoring team to ensure all alterations and customizations meet the highest standards of craftsmanship.
  • Utilize in-depth knowledge of fabrics, styles, and current trends to recommend clothing items and combinations tailored to customers' needs.
  • Educate customers on fabric types, garment construction, and the benefits of bespoke tailoring.

Customer Relationship Building:

  • Build and maintain long-term relationships with customers, ensuring their loyalty and satisfaction.
  • Follow up with clients post-purchase to ensure the final product meets their expectations and to offer additional styling advice or alterations.

Operational Support:

  • Ensure the fitting room and retail space are organized and maintained to a high standard.
  • Assist with stock management and ensure the availability of key product lines.
  • Stay up-to-date with product knowledge, industry trends, and company offerings.


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