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Quality Assurance Expert

1 week ago

Taguig, National Capital Region, Philippines Sutherland Full time

Sutherland: A Leader in Customer Experience

We are a company committed to creating a dynamic work environment that fosters growth and development. Our team is comprised of skilled professionals who strive to deliver exceptional results. We are seeking a skilled Trainer to create and facilitate training materials that equip our organization with fundamental skills and knowledge.

Job Description

The selected candidate will be responsible for delivering and evaluating soft & technical skills training on various aspects of client interactions. This includes:

  • Deliver Training: Present training sessions to employees on various aspects of client interactions.
  • Evaluate Training: Assess the effectiveness of training sessions and identify areas for improvement.

Requirements and Qualifications

We value confidentiality and adhere to EEO guidelines when handling personal information.